Director of Med/Surg

Community Health Systems Professional Services Corporation•Gadsden, AL

About The Position

The Director, Med/Surg, is responsible for the overall leadership and management of the medical-surgical department, ensuring safe, high-quality patient care and operational excellence. The role provides strategic direction, oversees departmental operations, and ensures compliance with healthcare regulations and organizational objectives. The Director fosters collaboration and continuous improvement while supporting staff development and patient satisfaction. The Director oversees clinical operations; coordinates care with physicians, nursing staff, and multidisciplinary teams; manages budgets, staffing, and resources; monitors performance and quality metrics; addresses patient care concerns and incidents; and keeps the department aligned with current clinical practices and regulatory changes. Leadership duties include staff supervision and development, strategic planning and financial oversight, policy and procedure development, quality assurance, regulatory compliance, and collaboration with hospital leadership. The Director may also work in a staff role when required.

Requirements

Bachelor's degree in a relevant field, or more than seven years of direct experience in lieu of a bachelor's degree.
Three to five years of experience in a closely related field with a bachelor's degree.
Strong leadership, organizational, and communication skills.
Ability to collaborate with interdisciplinary teams and manage cross-functional relationships.
Ability to foster a positive work environment that promotes teamwork, professionalism, and continuous improvement.
Ability to communicate effectively with leadership, team members, and stakeholders.
Ability to work effectively with others, delegate responsibilities, and independently manage tasks while meeting deadlines.
Problem-solving and critical-thinking skills.
In-depth knowledge of industry best practices and regulatory compliance, if applicable.
Proficiency with Google and Microsoft platforms, healthcare software systems, and data analysis tools.
RN—Registered Nurse state licensure and/or compact state licensure required.
BLS—Basic Life Support required.

Nice To Haves

Master's degree preferred.
Three to five years of previous leadership experience preferred.

Responsibilities

Oversee medical-surgical clinical operations to ensure safe, efficient patient care aligned with evidence-based practices and regulatory standards.
Collaborate with physicians, nursing staff, and multidisciplinary teams to coordinate patient care across the continuum.
Manage departmental budgets, staffing, and resource allocation to meet patient care needs and maintain financial efficiency and service standards.
Monitor key performance indicators and quality metrics, identify improvement opportunities, and lead initiatives to optimize patient outcomes and departmental performance.
Facilitate communication and collaboration among clinical staff, administration, and external stakeholders to address patient care needs and operational challenges.
Respond to patient care concerns, complaints, and incidents; investigate and implement corrective actions as needed.
Maintain knowledge of industry trends, clinical practices, technologies, and regulatory changes, and adapt departmental operations accordingly.
Provide leadership, mentorship, and professional development opportunities for departmental staff.
Schedule employees to use resources effectively and consult leadership about potential staffing issues.
Conduct performance evaluations, set goals, and provide staff feedback on performance and development.
Collaborate with hospital leadership on departmental strategy, budgeting, resource allocation, and long-term planning.
Monitor expenditures and support cost-effective service delivery.
Evaluate and implement technologies to improve operational efficiency.
Develop and implement departmental policies, procedures, and protocols to improve quality and efficiency.
Ensure compliance with relevant regulatory requirements and participate in audits, inspections, and accreditation processes as applicable.
Follow established quality-control practices to ensure accuracy, consistency, and safety.
Work with leadership teams to coordinate and improve service delivery.
May work in a staff role when required and fulfill the duties and competencies established for that job.
Maintain regular and reliable attendance and comply with all policies and standards.
Perform other duties as assigned.