Commercial Manager Jobs

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About The Position

The Business Development Manager for Aftermarket Parts, National Accounts promotes and sells parts products and service solutions for buses and commercial vehicles to national accounts. The role works across departments to achieve sales targets, develop customer relationships, and support the company’s growth. The manager reports directly to the Parts Sales Manager and travels approximately 70% of the time throughout the year. The position develops national-account sales strategies in collaboration with corporate leadership; identifies and researches prospective customers; assesses customer needs, market conditions, and competitors; and develops pricing strategies and national agreement language. It also manages relationships with customer stakeholders, serves as the primary customer contact, leads meetings and presentations, and identifies opportunities to upsell or cross-sell Model 1 programs and departments. The manager tracks sales activity and customer interactions in HubSpot and other designated tools, prepares sales reports and forecasts, monitors market trends and customer feedback, and works toward quarterly and annual revenue goals. The company may change the duties of the position at its discretion.

Requirements

  • High school diploma or equivalent.
  • At least 5 years of direct sales experience.
  • Comfort with cold calling through targeted emails, phone calls, and face-to-face customer visits.
  • Proficiency with HubSpot or a related CRM, Microsoft Office—specifically PowerPoint and Excel—and Power BI.
  • Professional demeanor, cooperative team-player approach, and go-getter attitude.
  • Strong verbal and written communication skills.

Nice To Haves

  • College degree in Business, Finance, Accounting, Marketing, or equivalent.
  • Bus, auto, industrial parts, and/or commercial vehicle industry experience.
  • Coaching skills to guide customer accounts effectively.
  • Experience building strong relationships with current customers while pursuing new business.
  • Experience successfully managing strategic accounts.
  • Strong organization and ability to work independently and self-sufficiently.
  • Ability to foster relationships with Model 1 coworkers and national-account contacts.
  • Attention to achieving results through metrics.

Responsibilities

  • Drive parts sales within national accounts by developing strategies with corporate leadership and aligning sales activity with long-term company goals.
  • Identify, research, and target prospective customers within national accounts.
  • Monitor current events and changing market conditions; research customer needs, preferences, and competitor activity.
  • Build national-account relationships at corporate and local levels and identify local business opportunities.
  • Develop pricing strategies and national agreement language that use sourcing advantages and maximize margins in competitive situations.
  • Meet with existing and prospective customers in person, by phone, and online to generate revenue.
  • Communicate product features and benefits and independently manage business activities while requesting resources when appropriate.
  • Promote Model 1’s values and build relationships with customers, vendors, suppliers, and industry influencers.
  • Serve as the main point of contact for national-account customers, respond to inquiries, and provide customer service.
  • Lead customer meetings, presentations, and training sessions to support satisfaction and loyalty.
  • Manage relationships and communication with executive-level customer leaders and handle topics from strategic planning through execution.
  • Identify opportunities to upsell or cross-sell Model 1 programs and departments to existing customers.
  • Meet or exceed assigned sales targets and quarterly and annual revenue goals.
  • Track sales activities, customer interactions, and progress in HubSpot and other designated tools.
  • Prepare timely sales reports, annual and multi-year forecasts, and market analyses for management.
  • Monitor market trends, competitor activity, and customer feedback to identify opportunities for improvement and growth.
  • Travel approximately 70% of the time throughout the year.

Benefits

  • Health insurance
  • Paid holidays
  • Vacation pay
  • Continuing education
  • Mentor and networking opportunities
  • Top-quality technology to support daily responsibilities and customer service

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