About The Position

The Account Manager is a high-impact role focused on building and maintaining meaningful client relationships in commercial landscaping. Working closely with the Branch Manager, Production Manager, and production teams, the Account Manager manages existing accounts, develops new business opportunities, and identifies industry networking opportunities. The role balances client expectations with production realities, supports high-quality landscape services, and promotes sustainable solutions that meet client needs.

Responsibilities

  • Drive customer satisfaction and retention by understanding customers’ needs and the spaces they value.
  • Provide excellent service and communication, with an emphasis on problem-solving.
  • Promote high standards for customer service, safety, and LandCare’s culture.
  • Coordinate communication and organizational management between clients and production teams.
  • Maintain LandCare’s Landscape Quality Audit process with the Production Manager to identify property maintenance needs and enhancement opportunities.
  • Create client proposals, contracts, recommendations, and estimates tailored to client objectives.
  • Coordinate client expectations with production realities to ensure projects meet quality commitments.
  • Promote sustainable solutions that support planetary health while meeting client needs.
  • Cultivate and maintain business relationships with existing customers to identify new business opportunities.
  • Prospect for potential clients and pursue new business relationships through relationship building.
  • Participate in, organize, and lead networking events with potential and existing customers.
  • Participate in programs focused on operational excellence and professional growth.

Benefits

  • Competitive base salary
  • Team-based profit-sharing program
  • 401(k) with a 3.5% company match
  • Company-provided vehicle
  • Medical, dental, and vision coverage
  • Paid time off
  • Nine corporate holidays
  • Formal training and development program
  • Mentorship and training programs
  • Networking and growth opportunities
  • Book clubs and other learning initiatives
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