Account Manager - Commercial HVAC

Mesa Energy Systems•Kent, WA

1d•Onsite

About The Position

The Account Manager builds and maintains client relationships across various vertical markets to increase sales and profits. The role informs clients about maintenance, repair, replacement, service, and energy-efficiency offerings to promote Mesa products and services, while collaborating with team members to maximize opportunities in existing and prospective accounts. The position is responsible for prospecting for new accounts, providing clients with product and service information, maintaining client relationships, preparing sales presentations and proposals, and following through on opportunities. Additional duties include maintaining client pricing and payments, managing accounts receivable, client correspondence, quality assurance support, and participating in industry and trade shows. Account Managers develop and manage account programs to meet sales objectives, prepare client proposals using standard templates and pricing models, and produce sales at defined margin levels. Each account manager has annual sales plans for non-maintenance sales, maintenance sales, and automation and controls. The role is responsible for meeting or exceeding those plans through project, service, maintenance, automation, and repair sales. The position is incentive-eligible.

Requirements

Bachelor’s degree in business or a technical discipline.
At least 3 years of experience in commercial HVAC service or a related field.
Relevant technical experience, preferably in a facilities management or operations and maintenance environment.
Strong customer presentation skills, sales aptitude, and financial acumen, including cost modeling for sales proposals.
Ability to make independent decisions.
Strong computer skills, particularly with Microsoft Office and Excel.
Competitive nature and articulate communication.
Goal-oriented, ambitious, and high-energy approach.

Nice To Haves

Relevant technical experience in a facilities management or operations and maintenance environment.

Responsibilities

Follow EMCOR Mesa’s written sales philosophy and established sales processes and procedures.
Research and prospect for new clients and projects, including contacting prospective clients such as chief engineers, property managers, and asset managers.
Use phone calls, visits, conferences, the Internet, and existing relationships to identify and pursue opportunities.
Introduce, develop, and maintain relationships with prospective clients.
Work with the Sales Manager, Branch Manager, and other team members to review and improve account programs and processes against objectives.
Use analysis and solution-based programs to maximize sales growth, volume, and account profitability.
Prepare and deliver client presentations.
Develop, write, and review client proposals, including financial and technical sections, using standard templates and pricing models.
Develop sales at defined margin levels to attain market share.
Communicate professionally with internal departments, including Operations, chiller teams, project management, and sales teams.
Participate in product and sales training and other professional training provided by EMCOR/Mesa.
Meet or exceed written annual sales plans for non-maintenance, maintenance, and automation and controls sales.
Maintain client pricing and payments, manage accounts receivable, correspond with clients, support quality assurance, and participate in industry and trade shows.
Follow through with clients and sales opportunities.