Commercial Account Manager (P&C)

EPIC Brokers • Duluth, GA

17h • Hybrid

About The Position

The Commercial Account Manager (P&C) analyzes insurance programs to identify risks, coverage deficiencies, contingent liabilities, and transaction-related exposures. The role implements post-close insurance strategies, including entity additions and removals, coverage restructuring, policy endorsements, and tail or run-off coverage placement.

This position serves as a trusted advisor on complex commercial insurance programs, renewal strategy, carrier negotiations, and ongoing risk management initiatives. It collaborates with clients, producers, underwriters, legal counsel, and transaction advisors to deliver integrated risk and insurance solutions aligned with transaction objectives. The account manager is the primary client contact, providing guidance on risk management, coverage structure, and compliance requirements.

Requirements

• Bachelor’s degree with a minimum of 5 years of client service experience, or a high school degree with a minimum of 7 years of client service experience.
• Property and Casualty Insurance License.
• Ability to apply knowledge of coverage forms to analyze insurance programs, identify coverage gaps, and provide ongoing coverage consultation.
• Ability to organize, prioritize, monitor, and control workflow deadlines, and remain flexible.
• Ability to work in a fast-paced environment while managing multiple competing tasks and demands.
• Adaptability and resilience in managing shifting priorities.
• Collaborative, team-oriented self-starter.
• Receptive to feedback, with critical-thinking and problem-solving skills.
• Ability to work well under pressure with attention to detail.
• Strong verbal and written communication skills and analytical abilities.
• Proficiency in Microsoft Office.
• Experience with agency management systems such as Sagitta or ImageRight.

Nice To Haves

• Insurance designations are preferred.

Responsibilities

• Analyze insurance programs to identify risks, coverage deficiencies, contingent liabilities, and transaction-related exposures.
• Implement post-close insurance strategies, including entity additions and removals, coverage restructuring, policy endorsements, and tail or run-off coverage placement.
• Advise on complex commercial insurance programs, renewal strategy, carrier negotiations, and ongoing risk management initiatives.
• Collaborate with clients, producers, underwriters, legal counsel, and transaction advisors to deliver integrated risk and insurance solutions aligned with transaction objectives.
• Serve as the primary client contact and provide guidance on risk management, coverage structure, and compliance requirements.

Benefits

• Generous paid time off; salaried/exempt employees have managed PTO without accruals or caps, while hourly/non-exempt employees start with 22 PTO days.
• 12 company-observed paid holidays and 4 early-close days.
• Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave.
• Employee referral bonus of $1,500 per hired referral.
• Employee recognition programs and awards, including trips.
• Professional growth and development programs, including mentorship, tuition reimbursement, and leadership development.
• Pet insurance.
• Identity theft and fraud protection coverage.
• Legal planning.
• Family planning support.
• Menopause and midlife support.
• 401(k) matching.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• Wellness and employee assistance programs.
• Employee Resource Groups, including the Women’s Coalition and EPIC Veterans Group.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level