Catering Manager Jobs

About The Position

Requirements

• Strong verbal and written communication skills in English.
• Basic math, computer, and administrative skills.
• Ability to taste and evaluate food and beverage products.
• Strong organizational skills and attention to detail.
• Ability to stand and walk for extended periods and navigate stairs.
• Ability to use computers and other office equipment.
• Ability to communicate effectively by phone and in person.

Responsibilities

• Serve as the primary point of contact for assigned clients.
• Manage client timelines, event details, contracts, and payments.
• Guide clients through the planning process, including menu and beverage selections.
• Conduct client meetings and site visits.
• Communicate client expectations and event details clearly to internal teams.
• Build and maintain strong relationships with clients, guests, vendors, and internal partners.
• Identify opportunities to increase revenue and promote profitable catering services.
• Obtain client feedback and use it to improve service and operations.
• Coordinate and execute catering services that meet or exceed guest expectations.
• Ensure menus, promotions, and programs are executed according to Levy standards.
• Maintain strong attention to detail and ensure event quality standards are met.
• Communicate effectively with operations teams to ensure seamless event execution.
• Support guest service needs and assist with resolving departmental concerns.
• Promote Heartfelt Hospitality and consistent service standards.
• Support and communicate company and location initiatives.
• Accurately utilize applicable Levy systems and technology.
• Manage assigned sales, revenue, and cost goals.
• Ensure accurate and timely billing and payment collection.
• Complete required reporting, forecasting, and event documentation.
• Support month-end processes and departmental reporting.
• Follow Levy standards, policies, safety requirements, and responsible alcohol service practices.
• Provide guidance, feedback, and coaching to team members as appropriate.
• Promote a positive and collaborative work environment.
• Support effective communication between management and team members.
• Lead by example and maintain a positive, professional attitude.

Benefits

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off Plan
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)