Catering Sales Manager @ Scott's Miracle Gro Field

Compass Group • Columbus, OH

4d

About The Position

The Catering Manager is responsible for in-house catering facilities and the daily operations of catering functions. The role coordinates function activities with catering sales and culinary teams and oversees catering equipment maintenance and inventory. The manager presents Levy’s catering services, develops client relationships, secures food and beverage selections before events, and ensures catering services meet guest expectations and Levy standards. The position also supports sales and revenue development, budget and cost goals, team performance, reporting, and responsible safety and sanitation practices.

Requirements

• 2+ years of experience in a food and beverage operational position.
• High level of computer literacy.
• Passion for hospitality, food, and retail.
• Excellent interpersonal and stakeholder management skills.

Nice To Haves

• Bachelor’s degree in hospitality management is preferred.

Responsibilities

• Manage in-house catering facilities and the daily operations of catering functions.
• Coordinate function activities with catering sales and culinary teams.
• Oversee catering equipment maintenance and inventory.
• Ensure catering services exceed guest expectations and meet show quality standards.
• Present Levy catering services to guests in a way that supports guest satisfaction and profitability.
• Communicate client needs in timely, detailed written and verbal communications.
• Develop location-specific food and wine knowledge.
• Contact clients to secure food and beverage selections in advance of event dates.
• Hold team members accountable to service standards and ensure they deliver heartfelt hospitality.
• Build and maintain relationships with clients, guests, subcontractors, not-for-profits, and Levy team members.
• Obtain client and guest feedback to improve operations.
• Support and communicate company initiatives and assist with departmental guest service issues.
• Execute menus, promotions, and programs as directed by the Director of Catering and in accordance with Levy standards.
• Achieve daily sales, assigned cost, and budget goals.
• Follow and enforce safety, sanitation, and responsible alcohol service policies.
• Complete daily reporting and department reports, and compile information for month-end closing.
• Ensure team members follow Levy guidelines in the training manual and employee handbook.
• Promote revenue development and profitable Levy services.
• Prepare account forecasts and group sales analyses in accordance with Levy Core Signature Guidelines.
• Ensure client services are billed completely and payments are received in accordance with Levy standards.
• Use performance management tools to guide and provide feedback to team members.
• Promote a cooperative work climate and maximize productivity and morale.
• Conduct regularly scheduled meetings to maintain open communication between management and team members.
• Interview, hire, train, and develop team members according to Levy guidelines.
• Display a positive attitude toward team members.
• Perform other duties as assigned.

Benefits

• Instapay (early access to wages) and high-interest savings through the EVEN app.
• Associate Shopping Program.
• Health and Wellness Program.
• Discount Marketplace.
• Employee Assistance Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed