Catering & Events Manager - Hybrid

Little Palm Island Resort & Spa, a Noble House Res•Little Torch Key, FL

23h•Onsite

About The Position

The Catering & Events Manager is responsible for sales, planning, and on-site execution for marriage proposals, elopements, vow renewals, intimate weddings of 12 guests or fewer, large parties, and social catering events at Little Palm Island. The role carries direct revenue goals for these events and associated enhancements, such as spa services, floral and décor, photography, transportation, and resort experiences. It does not carry revenue responsibility for corporate and incentive groups, group room blocks, weddings with more than 12 guests, or full-resort buyouts. The manager leads intimate celebrations and large-party events from booking through execution, works directly with culinary and restaurant teams on menus and event offerings, and coordinates logistics, staffing, setup, and real-time operational communications. The position also supports group events booked by Sales, serving as the primary contact after turnover and coordinating event documentation, client requirements, meetings, and execution with relevant departments. This is an on-property role because it requires immediate availability for inspections, client meetings, and event oversight, as well as direct relationships with restaurant and culinary teams. The position is temporarily based in Key West and requires availability to work evenings, weekends, and holidays as event schedules require. Success is measured by revenue achievement, client and guest satisfaction, upselling, accurate documentation and billing, quality of execution, growth of social catering and restaurant events, and collaboration with operational departments.

Requirements

At least 2 years of experience in luxury catering sales, wedding sales, conference services, or event management.
Exceptional organizational and communication skills.
Strong attention to detail and ability to manage multiple projects simultaneously.
Working knowledge of food and beverage operations, banquet service, restaurant operations, and event planning.
Ability to work evenings, weekends, and holidays as required by event schedules.
Ability to work on site; the position is temporarily based in Key West.

Nice To Haves

Experience working in a luxury resort or hospitality environment.

Responsibilities

Respond promptly to inquiries for proposals, elopements, intimate weddings, and large parties.
Qualify leads and develop customized luxury event and dining proposals.
Conduct in-person site inspections and presentations.
Build relationships with planners, travel advisors, photographers, and local vendors.
Upsell premium experiences, restaurant enhancements, and resort experiences.
Maintain sales activity, forecasting, and pipeline reporting.
Achieve annual revenue goals for intimate celebrations, restaurant events, and large parties.
Lead planning and serve as the on-site point of contact for intimate celebrations and large parties from booking through execution.
Partner with culinary and restaurant teams on menu development and event-specific offerings.
Coordinate logistics, staffing needs, and setup for restaurant buyouts and large social events.
Be present on property for event execution, including evenings, weekends, and holidays as required.
Manage last-minute changes and operational communications in real time.
Serve as the primary contact for group events booked by Sales after turnover.
Coordinate group-event logistics and client requirements.
Prepare Banquet Event Orders, resumes, agendas, and planning documents.
Conduct pre-conference, internal planning, and post-event meetings.
Coordinate with culinary, banquet, housekeeping, recreation, spa, engineering, and accounting teams.
Review event and restaurant space requirements and setup specifications.
Conduct event inspections and ensure adherence to brand standards.
Meet clients on-site and oversee event execution.
Support menu development and enhancements in partnership with culinary.
Develop packaging and promotional offers for restaurant events and social catering.
Support social catering initiatives and growth of the segment.
Conduct planner outreach and relationship building.
Coordinate FAM activities and support marketing and social media.
Invoice deposits and coordinate billing for assigned events.
Review banquet and restaurant checks and final bills for accuracy.
Assist Accounting with guest-billing clarifications.
Maintain event history and documentation.
Update sales and event-management systems accurately and promptly.
Participate in weekly revenue and departmental meetings.