Catering & Events Manager

BBL Hospitality•Saratoga Springs, NY

1d•$68,000 - $68,000•Onsite

About The Position

The Catering & Events Manager coordinates arrangements and details for client functions and manages workflow within and between hotel departments to ensure clear communication and seamless execution of event details. The position reports directly to the Director of Sales and Marketing. The role requires a business-casual appearance, or attire appropriate to client event expectations. The listed duties are not all-inclusive, and the employee may be asked to perform other tasks as needed.

Requirements

Five or more years of guest service or hospitality experience.
Broad understanding of the tourism industry and day-to-day hotel or resort operations.
Supervisory experience is strongly preferred.
Proficiency in FOSSE, Sales Force, and diagramming programs.

Nice To Haves

Supervisory experience.

Responsibilities

Answer phones in the sales office.
Work with clients on all aspects of their events.
Use FOSSE, Sales Force, and diagramming programs.
Generate fully detailed Event Orders.
Distribute the Daily Events report for next-day functions.
Distribute weekly function listings, including dates, guest counts, parking arrangements, and timing.
Confirm payment methods for all events in the book.
Review banquet checks daily.
Handle conference planning for the Director of Sales and Marketing, including BEOs and diagrams.
Input rooming lists and handle client questions after contract signature.
Perform daily and weekly cutoff-date and room-pickup audits.
Manage the Group Resume packet weekly.
Review and approve audiovisual bills.
Process Rewarding Events Marriott Reward points for the Director of Sales and Marketing and Sales Managers.
Attend weekly BEO meetings.
Review final bills for billing accuracy before they are sent to clients.
Manage workflow within and between hotel departments to support clear communications and execution of event details.