Catering Sales and Events Manager

Spire Hospitality•Goleta, CA

About The Position

This role is part of the hotel’s Sales & Catering team and supports the smooth operation of the hotel’s sales function. The manager oversees accounts, works to provide exceptional guest satisfaction, and solicits business from both past and new clients. The position is responsible for achieving or exceeding revenue targets, including room nights, average rates, and room rentals. It also involves coordinating and inspecting meeting and event spaces, working with meeting planners, and responding to client requests.

Requirements

Previous sales experience is required.
Confident use of Microsoft Outlook, Word, and Excel.
Ability to sit for long periods of time.
Ability to exercise judgment when evaluating situations and making sound decisions.
Education and experience equivalent to high school graduation, or another combination of education, training, or experience that provides the required knowledge, skills, and abilities.

Nice To Haves

Two years of hospitality sales and/or convention service experience is preferred.
Previous experience with hotel property management systems is a plus.

Responsibilities

Review the Daily Event Sheet and Banquet Event Orders.
Check the status of meeting room set-ups.
Visually inspect meeting rooms and public areas, identify inconsistencies with Banquet Event Orders, and take immediate corrective action.
Coordinate meeting room refreshes and changes with the appropriate operating departments.
Inspect the registration area and office for cleanliness and water service.
Check in with meeting planners at least four times a day.
Assist clients with last-minute or pending requests.
Complete the daily events report.
Manage accounts and solicit business from past and new clients.
Work to achieve or exceed revenue targets for room nights, average rates, and room rentals.