Catering Sales and Events Manager

Spire Hospitality•Goleta, CA

3h•$72,000 - $78,000

About The Position

The Catering Sales and Events Manager is part of the Sales & Catering team and helps ensure the smooth operation of the hotel’s sales function. The role manages accounts, supports exceptional guest satisfaction, and solicits business from both past and new clients. Its revenue goals include achieving or exceeding targets for room nights, average rates, and room rentals. The manager reviews event documentation and meeting-room arrangements, coordinates room refreshes and changes with hotel departments, and checks in regularly with meeting planners. The position also handles client requests, inspects event and public areas, and completes a daily events report. The position is at a boutique hotel near Santa Barbara, managed by SPIRE Hospitality.

Requirements

Previous sales experience is required.
Confident use of Microsoft Outlook, Word, and Excel.
Ability to sit for long periods of time.
Ability to exercise judgment in evaluating situations and making sound decisions.
Education and experience equivalent to high school graduation, or another combination of education, training, or experience that provides the required knowledge, skills, and abilities.

Nice To Haves

Two years of hospitality sales and/or convention service experience is preferred.
Previous experience with hotel property management systems (PMS) is a plus.

Responsibilities

Review the Daily Event Sheet and Banquet Event Orders.
Check the status of meeting-room set-ups.
Visually inspect meeting rooms and public areas, identify changes inconsistent with Banquet Event Orders, and take immediate corrective action.
Coordinate meeting-room refreshes and changes with the appropriate operating department.
Inspect the registration area and office for cleanliness, water service, and other needs.
Check in with meeting planners at least four times a day.
Assist clients with last-minute or pending requests.
Complete the daily events report.
Manage accounts and solicit business from past and new clients.
Work toward achieving or exceeding revenue targets for room nights, average rates, and room rentals.