Catering Events Manager

The Nash•Nashville, TN

About The Position

The Catering Events Manager solicits, negotiates, and books social catering events to maximize banquet space and meet or exceed revenue goals. The role develops and executes territorial marketing strategies, plans and details events with clients, and coordinates with hotel departments to support quality service and customer satisfaction. The manager also monitors sales activity, maintains knowledge of hotel procedures and competing products, and participates in professional organizations and company initiatives.

Requirements

At least two years of experience in a related position with this company or another organization.
Thorough knowledge of practices and procedures in rooms, catering, food and beverage, and hospitality.
Communication skills to negotiate, convince, sell, and influence professionals and/or resort guests.

Nice To Haves

A hospitality degree or four-year college degree is preferred.

Responsibilities

Solicit, negotiate, and book social catering events through outside sales calls, telemarketing, networking, and other efforts while maximizing banquet space and meeting or exceeding revenue goals.
Execute a territorial marketing strategy to capture revenue and meet or exceed sales goals.
Plan, upsell, and detail meetings and functions with clients, including space requirements, times, equipment, menus, themes, and decorations.
Complete contracts and appropriate paperwork, coordinate with relevant hotel areas, and resolve customer issues, complaints, and problems to ensure quality product delivery and customer satisfaction.
Prepare status and month-end reports to keep management informed of activities.
Maintain current knowledge of corporate and hotel procedures and products, as well as competitors’ products, strengths, and weaknesses, to improve sales strategies and goal achievement.
Participate in communication and professional organizations to maintain visibility and promote sales.
Perform special projects and other assigned responsibilities.
Participate in task forces and committees as required.