Catering and Events Manager

OTO Development • Panama City Beach, FL

2d

About The Position

The Catering and Events Manager drives revenue through planning, coordinating, and executing meetings, weddings, social events, and corporate functions. The role is the primary liaison between clients and hotel operations, ensuring strong service delivery, smooth event execution, and memorable guest experiences. The ideal candidate is organized, sales-minded, creative, and effective in a fast-paced hospitality environment.

The manager sells and manages catering and event business, coordinates events from inquiry through follow-up, and collaborates with hotel teams to deliver events that meet brand standards, safety regulations, and local laws. The position also handles event contracts and financial administration, cultivates client relationships, and represents the hotel at networking and community events. Compensation is salary plus commission bonus, with a stated range of $62,000–$65,000. The position requires up to 10% travel outside the local area, including overnight travel.

Requirements

• Two to four years of catering, events, or hotel sales experience; hotel experience is strongly preferred.
• Proven success in event sales and execution.
• At least a high school diploma.
• Strong organizational, communication, and time-management skills.
• Ability to manage multiple events simultaneously and work flexible hours, including evenings and weekends.
• Knowledge of food and beverage operations and banquet service standards.
• Ability to walk and stand for extended periods as the job dictates.
• Ability to travel up to 10%, including overnight travel outside the local area.

Nice To Haves

• A college degree is preferred.
• Proficiency with sales and event management systems such as Delphi, Opera, CITY, or TripleSeat, or similar systems.

Responsibilities

• Proactively sell and manage catering and event business to meet or exceed revenue goals.
• Respond to inquiries and prepare proposals, contracts, and banquet event orders (BEOs).
• Conduct site tours and client consultations.
• Upsell food and beverage, audiovisual, décor, and other enhancements.
• Perform additional duties designated by the AGM or GM.
• Plan and coordinate events from initial inquiry through post-event follow-up.
• Serve as the primary on-site contact for clients during events.
• Ensure accurate event details are communicated to culinary, banquet, AC, and hotel operations teams.
• Conduct pre-event (resume) meetings and post-event reviews.
• Collaborate with sales, culinary, banquets, front office, and engineering teams.
• Maintain communication to support event execution; monitor event setups, timelines, and service standards.
• Ensure events comply with brand standards, safety regulations, and local laws.
• Manage contracts, deposits, billing, and final invoicing.
• Forecast catering revenue and contribute to budgeting efforts.
• Maintain accurate records in the sales and event management system.
• Track event profitability and cost controls.
• Build long-term client relationships to encourage repeat and referral business.
• Handle client feedback and resolve concerns professionally and promptly.
• Represent the hotel and management company at networking and community events.

Benefits

• Medical insurance options
• Dental insurance
• Vision insurance
• 401(k) with company match
• Company-provided life insurance
• Tuition assistance
• Paid time off
• Paid holiday time
• Travel discounts
• Competitive pay and benefit programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED