Catering and Events Manager

Columbia Hospitality • Tacoma, WA

5d

About The Position

The Catering and Events Manager oversees operations for all catering and event services, ensuring efficient coordination, execution, and overall service delivery. The role manages operations, setup, service, staffing, and cleanup; supervises the service floor during catered functions as a front-line customer contact; and works with the Director of Events & Catering, Conference & Event Sales Manager, and Catering Sales Coordinator to plan and implement functions and special events. The manager also oversees catering supply inventory and reporting, supports staff development and cross-training, and helps maintain a safe and sanitary work environment. This position is with Columbia Hospitality at the University of Puget Sound.

Requirements

• Two years of related experience, including supervisory or lead responsibilities in a hotel banquet or catering environment, or an equivalent combination of education, training, and experience.
• Ability to work a flexible schedule, including weekends, evenings, and holidays, and shifts of twelve or more hours.
• Ability to bend and stoop, climb ladders, and push and pull carts weighing up to 100 pounds unassisted.
• Ability to lift up to 30 pounds and occasionally lift up to 35 pounds unassisted.
• Ability to visually examine products for quality and signage or labeling for accuracy.
• Ability to stand for long periods and work in a fast-paced, strenuous environment.
• Excellent interpersonal, verbal, and communication skills.
• Ability to supervise others effectively through clear instructions and constructive criticism or redirection.
• Ability to detect food and labor waste issues and develop corrective action plans.
• Ability to multitask and manage time effectively during production.
• Operational knowledge of commercial and kitchen equipment.
• Ability to work well under pressure in a fast-paced environment.
• Working knowledge of computers, Microsoft Office Suite, cash registers, and POS systems.
• Valid Food Worker Card.
• Valid driver's license.
• Reliable and predictable attendance.
• Ability to respectfully work, communicate, and provide leadership within a diverse campus community.

Responsibilities

• Oversee operations management for catering and event services, including coordination, execution, and service delivery.
• Manage catering and event operations, setup, service, staffing, and cleanup.
• Interview, hire, train, assign, and provide performance feedback to catering service staff, including students.
• Support staff-centered team processes to meet department objectives.
• Supervise the service floor during catered functions and interact with customers as a front-line contact.
• Work directly with the Director of DES to set and adhere to operational expense budgets.
• Respond to customer operational concerns and suggestions.
• Work with the Conference & Event Sales Manager and Catering Sales Coordinator to plan and implement functions and special events.
• Inventory catering supplies and provide reporting to the management team.
• Maintain a safe and sanitary work environment.
• Help staff build skills and cross-train in other department areas.
• Strive to ensure customer satisfaction.
• Perform other related duties as assigned or requested by the Director of Events & Catering.

Benefits

• Cellphone allowance
• Daily pay option
• Paid time off and holiday pay
• Medical, dental, vision, and disability benefits
• 401(k)
• HSA/FSA plans with employer contribution
• Referral bonus
• Discounted lodging, dining, spa, golf, and retail
• Employee assistance program
• Volunteer opportunities
• Committee participation opportunities
• Online learning platform
• Third-party perks and discounts, including pet insurance, rental cars, movie and concert tickets, and theme parks and attractions

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed