Transportation Manager - Airline Catering
About The Position
The Transportation Manager leads and continuously improves transportation activities within the Customer Service Center (CSC), ensuring control, maintenance, and compliance with customer policies and requirements in coordination with the corporate team. The role supports achievement of the CSC budget as agreed with the CSC General Manager. The manager oversees daily ground transportation and dispatch operations to support accurate, timely aircraft meal delivery. They manage and develop drivers, dispatchers, and support staff; oversee fleet maintenance, scheduling, and route optimization; and collaborate with airline partners, tower control staff, and internal teams. The role also analyzes logistics performance, implements improvements to service reliability and cost, and represents transportation in leadership briefings, audits, and customer meetings.
Requirements
- At least 5 years of aviation and/or supply chain management experience.
- Ability to effectively manage up and communicate operational performance, key challenges, corrective actions, and potential risks to senior leadership.
- Ability to develop and lead others to achieve desired results and meet budget goals.
- Experience managing a manpower planning and scheduling tool, such as VPS.
- Understanding of shift bids, staffing models, headcount planning, and productivity metrics.
- Strong knowledge of OSHA, FDA, USDA, and EPA regulations.
- Strong knowledge of Good Manufacturing Practices (GMP) and HACCP guidelines.
- Excellent analytical and conceptual skills.
- Demonstrable record of understanding and meeting customer expectations.
- Track record of understanding the drivers of product and labor cost variances.
- Good knowledge of Microsoft Office and Windows-based computer applications.
Nice To Haves
- Experience with Groundstar.
Responsibilities
- Lead daily ground transportation and dispatch operations to ensure accurate and timely aircraft meal delivery.
- Manage and train drivers, dispatchers, and support staff to meet on-time performance and safety standards.
- Ensure compliance with airport security protocols and applicable FAA, DOT, FDA, USDA, OSHA, and HACCP requirements.
- Analyze logistics performance data and implement process improvements to enhance service reliability and reduce costs.
- Collaborate with airline partners, tower control staff, and internal teams to support efficient flight catering operations.
- Oversee fleet maintenance, scheduling, and route optimization using logistics software.
- Represent the transportation department in leadership briefings, audits, and customer meetings.
- Guide, motivate, and develop the team to meet and exceed performance goals.
- Identify, escalate, and resolve operational issues in a timely manner.
- Provide senior leadership with concise, timely recaps of operational performance, challenges, corrective actions, and potential risks.
- Develop and lead others to achieve desired results and meet budget goals.
- Provide oversight and accountability so managers and supervisors execute operational tasks effectively.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
