Transportation Supervisor - Airline Catering

LSG Sky Chefs•Raleigh, NC

8d•Onsite

About The Position

SkyChefs is seeking an outgoing Transportation Supervisor who thrives in a fast-paced production environment and enjoys managing employees focused on delivering quality products and service. The role oversees transportation operations supporting airline catering, including staffing, dispatch, fleet readiness, airside safety, flight-service timelines, compliance, documentation, and continuous improvement. The supervisor leads drivers, dispatchers, and transportation coordinators while coordinating closely with production, warehouse, flight assembly, quality, maintenance, airline operations, ramp and gate teams, and customer service.

Requirements

1–3 years of related experience in transportation/logistics, food-service distribution, or airline catering.
Bachelor’s degree or equivalent knowledge preferred.
Problem-solving and leadership skills, including the ability to lead through change and time pressure.
Strong interpersonal and communication skills, with the ability to influence airside, production, and airline partners.
Ability to develop and lead others to achieve desired results and productivity goals.
Working knowledge of OSHA, GMP, FDA, USDA, EPA, and HACCP regulations.
Practical experience with DOT/FMCSA compliance, including hours of service, vehicle inspection reports, and driver files.
Familiarity with airport security and SIDA/TSA procedures for secured or sterile areas.
Excellent verbal, written, and organizational skills; ability to multitask and prioritize in a dynamic environment.
Good knowledge of Microsoft Office and Windows-based applications.
Ability to stand and walk for extended periods and lift, push, or pull up to 50 pounds.
Comfort working outdoors on the ramp, in cold rooms, and around aircraft operations and moving equipment.
Must meet airport badging and background requirements.
Able to work shifts, including early mornings, evenings, weekends, and holidays, with occasional extended hours during irregular operations.

Nice To Haves

Bachelor’s degree or equivalent knowledge.
Experience with dispatch or transportation management systems, handheld devices or scanners, and digital logs.
Airfield driving permit.
Experience supervising high-lift catering trucks and ramp operations.
CDL-B with airbrake endorsement or prior CDL supervisory experience.
Experience in unionized environments, scheduling, and attendance management.
Bilingual ability, such as Spanish and English.

Responsibilities

Organize and staff the transportation department to meet flight-service and delivery timelines across shifts.
Lead daily shift briefings covering dispatch plans, safety topics, gate changes, irregular operations, and shift handoffs.
Plan dispatch and routes, align vehicles to flight schedules, and respond to real-time operational changes.
Ensure fleet readiness by overseeing vehicle inspections and coordinating preventive maintenance with Maintenance.
Verify cart counts, galley configurations, seal integrity, chain of custody, temperature logs, and cold-chain integrity.
Ensure safe airside vehicle positioning, marshalling, chocking, jetbridge clearance, and compliance with airport driving rules.
Monitor flight-service milestones and take corrective action to achieve on-time delivery and performance targets.
Control staffing to meet labor productivity and overtime targets.
Ensure compliance with DOT/FMCSA, OSHA, FDA/USDA, HACCP, GMP, EPA, and airport/TSA requirements.
Document and improve transportation processes and SOPs, and address gaps identified in audits or incident reviews.
Monitor safety compliance and lead root-cause analysis and corrective actions for accidents and incidents.
Coach, develop, motivate, and, when needed, discipline drivers, dispatchers, and transportation coordinators in accordance with HR policies.
Communicate company values and management principles through communication, recognition, and accountability.
Manage productivity hours and costs and initiate corrective actions for overtime, idle time, or out-of-route activity.
Support Quality, HACCP, Lean/5S, Employee Safety, and Production Systems initiatives, including Kaizen activities.
Coordinate with internal teams and airline partners to resolve exceptions and maintain service during irregular operations or short-notice changes.
Ensure accurate and timely dispatch logs, vehicle inspection reports, temperature logs, security-seal records, and incident reports.
Perform other duties as assigned to support flight service, customer needs, and operational continuity.