Catering Sales Manager

The Joule • Dallas, TX

2d • Onsite

About The Position

The Catering Sales Manager at The Joule is responsible for generating catering business and achieving revenue goals by soliciting new accounts and maintaining relationships with existing clients. The role covers social and corporate events, including weddings, rehearsal dinners, luncheons, galas, holiday parties, and off-site catering. It includes managing inquiries and leads, developing proposals, negotiating contracts, coordinating event details, and supporting successful event delivery while maintaining profitable operations and high service standards.

The manager works closely with hotel departments, clients, planners, and vendors throughout the event planning and execution process. The position also requires knowledge of the hotel’s event spaces and room configurations, timely follow-up and reporting, and a flexible schedule to support client events.

Requirements

• Minimum of 2 years of experience in wedding sales, catering sales, luxury hospitality, or social event management.
• Professional communication, presentation, negotiation, and organizational skills.
• Strong attention to detail and ability to manage multiple events simultaneously.
• Flexible schedule, including holidays, evenings, and weekends as required by client events.

Nice To Haves

• Knowledge of luxury wedding trends in the wedding market.

Responsibilities

• Drive sales for social and corporate events, including weddings, rehearsal dinners, luncheons, galas, holiday parties, and off-site catering.
• Solicit new business, respond promptly to inquiries, and achieve quarterly and annual sales goals while confirming profitable events.
• Manage inquiries, qualify leads, conduct site tours, and convert business opportunities.
• Negotiate with clients using proposals and solutions that maximize revenue while meeting client needs and contractual obligations.
• Manage client relationships throughout the planning process and ensure event details are executed as planned.
• Plan or participate in meetings with hotel staff and clients, including resume meetings, BEO meetings, planning visits, and menu tastings.
• Build relationships with wedding planners, event designers, photographers, florists, entertainment partners, and other luxury wedding professionals.
• Stay informed about industry trends and recommend enhancements to wedding offerings and guest experiences.
• Partner with Catering, Conference Services, Culinary, Banquets, Rooms, and Marketing to support successful event execution.
• Keep the immediate supervisor informed of problems or matters requiring attention.
• Prepare and submit required reports in a timely manner.
• Follow up on turnovers within 24 hours by telephone and within three days with written correspondence.
• Know meeting room setups and capabilities, as well as sleeping room configurations and types.
• Respond immediately to Express Meeting inquiries.
• Use the Partnership Agreement to meet client needs.
• Maintain comprehensive knowledge of hotel operational departments, including guest services, reservations, housekeeping, audio visual, switchboard, accounting, restaurants, bars, and engineering.
• Interact with outside planners and vendors regarding event setup.
• Maintain pricing integrity and propose upscale menus for clients.
• Manage existing accounts and solicit repeat business from clients.
• Work with other F&B managers and keep them informed of F&B issues as they arise.
• Manage the function diary and adjust space to maximize potential revenue.
• Be visible on the floor and assist staff as needed during functions.
• Use client evaluation feedback to improve service and quality.
• Perform additional responsibilities as requested by the supervisor.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave in accordance with applicable law
• Employee assistance program (EAP)
• Educational opportunities and tuition reimbursement
• Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed