Hilton Dallas Lincoln Centre - Catering & Convention Services Manager OEM

Aimbridge Hospitality • Dallas, TX

3d

About The Position

The Catering & Convention Services Manager leads catering and convention sales and service for assigned properties. The role manages food and beverage sales goals, serves clients and groups, and coordinates events to deliver exceptional experiences and meet revenue, satisfaction, and sales targets. The manager collaborates with the Director of Sales or Director of Catering/Convention Services. This is an overtime-eligible manager position, and overtime applies and is calculated accordingly.

The position involves building client relationships through phone calls, tours, and client hosting; monitoring industry trends and identifying market opportunities; planning and executing events; managing banquet orders and event changes; and representing the hotel at local community events and sales promotions. The hotel has 48,000 square feet of flexible event space and a dedicated events team.

The hotel is located in North Dallas and offers a complimentary shuttle operating within three miles. The property includes a restaurant, rooms and suites, leisure facilities, and convenient access to restaurants, shopping, Fortune 500 companies, DFW Airport, and Dallas Love Field Airport.

Requirements

• High school diploma or equivalent.
• Strong verbal and written communication skills for negotiation and sales.
• Knowledge of food, beverage, and events.
• Valid driver’s license for the applicable state.
• Proficiency in Microsoft Office.
• Ability to work independently, multitask, organize, and present professionally.

Nice To Haves

• Prior convention, event, or catering sales experience.
• Creative thinking.

Responsibilities

• Manage food and beverage sales goals and contribute to revenue, guest satisfaction, meeting planner scores, and sales targets.
• Develop and maintain client relationships through phone calls, property tours, and client service.
• Monitor industry trends and identify market opportunities for the property.
• Plan and execute events, ensuring details are handled properly and event changes are managed smoothly.
• Manage banquet orders and respond to last-minute event changes.
• Participate in local community events and maintain visibility in community circles.
• Support special promotions and sales blitzes.
• Collaborate with the Director of Sales or Director of Catering/Convention Services.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Short-term disability income insurance
• Long-term disability income insurance
• Term life and AD&D insurance
• Paid time off
• Employee assistance program
• 401(k) retirement plan
• Daily Pay

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED