Hilton Dallas Lincoln Centre - Banquets Attendant
About The Position
The Banquets Attendant supports hotel events by setting up and tidying banquet spaces and monitoring an assigned area to help ensure guests have a positive experience. The role includes welcoming guests, maintaining cleanliness and safety before, during, and after events, and clearing and securing banquet rooms at the end of functions and workdays. Dining duties include presenting menus, answering questions, taking and serving food and beverage orders, monitoring tables, and keeping service areas clean and restocked. The position requires professionalism, reliability, sound judgment, clear communication, and adherence to hotel policies, procedures, and safety and security protocols. Shifts may include evenings and weekends, with flexibility for varying business needs.
Requirements
- Three to six months of related experience or equivalent training.
- Proficiency in English, including reading, writing, and speaking.
- Ability to handle challenging customer situations professionally, respectfully, and promptly.
- Ability to follow policies, procedures, safety requirements, and security protocols; use equipment properly and report hazards.
- Ability to communicate ideas clearly and concisely, verbally and in writing, while adapting communication to the audience.
- Reliability in meeting scheduled work demands and arriving on time.
- Flexibility to work varying hours as business needs require.
Responsibilities
- Deliver enthusiastic, high-quality guest service and greet guests warmly.
- Sweep, mop, vacuum, polish, and wipe down banquet areas before, during, and after events, keeping spaces clean, organized, and safe.
- Clear and securely lock banquet rooms after functions and workdays, and store equipment in its designated location.
- Welcome guests at their tables, present menus, answer questions, take and serve food and beverage orders, and monitor tables to provide attentive service.
- Keep dining and service areas clean and restocked.
- Follow company policies, procedures, and safety and security protocols; use equipment properly and report hazards.
- Represent the company with integrity, sound judgment, and reliability.
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Short-term disability income insurance
- Long-term disability income insurance
- Term life insurance
- AD&D insurance
- Paid time off
- Employee Assistance Program
- 401(k) retirement plan
- Daily Pay
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
