Banquets AV Attendant

Broken Sound Club•Boca Raton, FL

About The Position

The Banquets AV Attendant sets up, operates, maintains, troubleshoots, and breaks down the Club’s audiovisual equipment. The role provides technical support for meetings, member events, private functions, weddings, tournaments, and daily Club operations to ensure reliable audiovisual performance and exceptional service. Working with the IT & Audio-Visual Operations Manager and Club departments, the attendant supports seamless event execution and a positive member and guest experience. The position also provides first-level support for conference room technology, televisions, presentation systems, audiovisual management systems, Zoom, Microsoft Teams, wireless presentation technology, and digital signage. It includes equipment maintenance and inventory, administrative documentation and scheduling support, and adherence to safety procedures and confidentiality expectations. The role requires extended periods of standing, walking, bending, climbing, and lifting, including moving equipment weighing up to 50 pounds, working on ladders when necessary, and working indoors and outdoors during events.

Requirements

High school diploma or GED required.
At least 2 years of experience supporting audiovisual equipment, live event production, or technical operations is preferred.
Ability to lift and move equipment weighing up to 50 pounds.
Ability to work on ladders when necessary.
Ability to work indoors and outdoors during Club events.
Ability to perform extended periods of standing, walking, bending, and climbing.
Follow Club safety procedures and protect confidential technology systems and member information.

Nice To Haves

Associate’s degree or technical certification in Audio Visual Technology, Electronics, Information Technology, or a related field.
Experience in hospitality, private clubs, hotels, resorts, conference centers, or event venues.
Experience with audiovisual systems, conferencing technology, presentation equipment, and sound systems.
Valid driver’s license.

Responsibilities

Coordinate setup, operation, monitoring, and breakdown of audiovisual equipment for meetings, private events, weddings, tournaments, member functions, and Club programs.
Ensure audiovisual systems are set up and tested before each event.
Operate projectors, screens, LED displays, microphones, sound systems, video conferencing equipment, digital signage, and presentation technology.
Provide live technical support during meetings and events and troubleshoot audiovisual issues while minimizing disruption.
Coordinate audiovisual requirements with Catering, Food & Beverage, Lifestyle, Golf, Racquets, Aquatics, and other Club departments.
Assist presenters, members, guests, entertainers, and vendors with audiovisual setup and presentations.
Support Banquet Event Orders by completing audiovisual requirements accurately.
Provide audiovisual support for weddings, board meetings, tournaments, holiday events, educational seminars, and other Club functions.
Maintain professionalism and service quality in member interactions; respond to requests with appropriate urgency.
Provide first-level technical support for televisions, conference room technology, AV management systems, presentation equipment, Zoom, Microsoft Teams, and audiovisual devices.
Troubleshoot wireless presentation systems and conference technology; support digital signage and multimedia displays throughout Club facilities.
Escalate complex IT or network issues to the IT & Audio-Visual Operations Manager.
Inspect, clean, maintain, and organize audiovisual equipment and storage areas; perform routine preventative maintenance.
Maintain accurate inventories of audiovisual equipment, accessories, cables, and supplies.
Report damaged equipment and coordinate repairs with management.
Assist with equipment installations, upgrades, and replacement projects.
Maintain equipment logs, maintenance records, and inventory documentation.
Assist with scheduling audiovisual resources for Club events and maintaining departmental Standard Operating Procedures.
Support departmental technology projects and perform additional duties and special projects as requested.
Operate audiovisual equipment safely and according to Club policies and manufacturer recommendations.
Maintain clean, organized, and safe workspaces; follow safety procedures when installing, transporting, and operating equipment.
Protect confidential Club technology systems and member information, and promptly report operational concerns and safety issues.