Banquets AV Attendant

BROKEN SOUND CLUB•Boca Raton, FL

2d•Onsite

About The Position

The Banquets AV Attendant sets up, operates, monitors, maintains, troubleshoots, and breaks down the Club’s audiovisual equipment. The role provides technical support for meetings, member events, private functions, weddings, tournaments, and daily Club operations, helping ensure reliable audiovisual performance and a positive member and guest experience. The attendant works with the IT & Audio-Visual Operations Manager and departments across the Club to support events and maintain audiovisual equipment. The position also provides first-level support for televisions, conference room technology, AV management systems, presentation equipment, Zoom, Microsoft Teams, wireless presentation systems, digital signage, and multimedia displays. The attendant maintains equipment and inventory records, assists with scheduling and departmental technology projects, and follows safety procedures while handling equipment and protecting confidential Club technology systems and member information. The role requires extended periods of standing, walking, bending, climbing, and lifting. The attendant must be able to move equipment weighing up to 50 pounds, work on ladders when needed, and work indoors and outdoors during Club events. Reasonable accommodations may be made for qualified individuals with disabilities.

Requirements

High school diploma or GED required.
Minimum 2 years of experience supporting audiovisual equipment, live event production, or technical operations preferred.
Able to lift and move equipment weighing up to 50 pounds.
Able to work on ladders when necessary and work indoors and outdoors during Club events.
Able to perform extended periods of standing, walking, bending, climbing, and lifting.
Follow safety procedures while installing, transporting, and operating technical equipment.
Protect confidential Club technology systems and member information.

Nice To Haves

Associate’s degree or technical certification in Audio Visual Technology, Electronics, Information Technology, or a related field.
Experience in hospitality, private clubs, hotels, resorts, conference centers, or event venues.
Experience with audiovisual systems, conferencing technology, presentation equipment, and sound systems.
Valid driver’s license.

Responsibilities

Coordinate the setup, operation, monitoring, testing, and breakdown of audiovisual equipment for meetings, private events, weddings, tournaments, member functions, and Club programs.
Operate projectors, screens, LED displays, microphones, sound systems, video conferencing equipment, digital signage, and presentation technology.
Provide live technical support during meetings and events, troubleshooting issues quickly while minimizing disruptions.
Coordinate audiovisual requirements with Catering, Food & Beverage, Lifestyle, Golf, Racquets, Aquatics, and other Club departments.
Assist presenters, members, guests, entertainers, and vendors with audiovisual setup and presentation support.
Support Banquet Event Orders (BEOs) by ensuring audiovisual requirements are completed accurately.
Provide first-level technical support for televisions, conference room technology, AV management systems, presentation equipment, Zoom, Microsoft Teams, and audiovisual devices.
Assist with troubleshooting wireless presentation systems and conference technology, and escalate complex IT or network issues to the IT & Audio-Visual Operations Manager.
Support digital signage and multimedia displays throughout Club facilities.
Inspect, clean, maintain, and organize audiovisual equipment and storage areas; perform routine preventative maintenance.
Maintain accurate equipment inventory, logs, maintenance records, and documentation; report damaged equipment and coordinate repairs with management.
Assist with equipment installations, upgrades, and replacement projects.
Assist with scheduling audiovisual resources for Club events and help maintain departmental Standard Operating Procedures (SOPs).
Support departmental technology projects and perform additional duties and special projects as assigned.
Operate equipment safely, maintain clean and organized workspaces, follow safety procedures, protect confidential technology systems and member information, and promptly report operational concerns and safety issues.
Maintain professionalism and exceptional service in member interactions, respond to requests with appropriate urgency, and take a proactive approach to daily challenges.