About The Position

The Catering & Convention Services Manager leads catering and convention sales and services for assigned properties. The role manages food and beverage sales goals, serves clients and groups, and helps ensure events exceed expectations. Working collaboratively with the Director of Sales or Director of Catering/Convention Services, the manager contributes to revenue, guest satisfaction, and sales targets. This is an overtime-eligible manager position; overtime applies and is calculated accordingly. The position involves building client relationships, conducting tours, identifying market opportunities, planning and executing events, managing event details and changes, and representing the property at local community events and sales promotions. Sheraton Park Hotel at the Anaheim Resort is near Disneyland® theme parks, shopping, dining, and entertainment. The hotel has 490 refreshed guest rooms and offers amenities in tropical surroundings.

Requirements

  • High school diploma or equivalent.
  • Strong verbal and written communication skills for negotiation and sales.
  • Knowledge of food, beverage, and events.
  • Valid driver’s license for the applicable state.
  • Proficiency in Microsoft Office.
  • Ability to work independently, multitask, organize, and present professionally.

Nice To Haves

  • Prior convention, event, or catering sales experience.
  • Creative thinking.

Responsibilities

  • Meet sales and satisfaction targets, including meeting planner scores, guest satisfaction, and food and beverage sales goals.
  • Contact clients, conduct property tours, and build lasting client relationships.
  • Monitor industry trends and identify market opportunities.
  • Plan and execute events, manage event details and banquet orders, and handle changes smoothly.
  • Attend local events and maintain visibility in the community.
  • Participate enthusiastically in special promotions and sales blitzes.
  • Collaborate with the Director of Sales or Director of Catering/Convention Services to support revenue, satisfaction, and sales targets.

Benefits

  • Medical, dental, and vision coverage.
  • Short-term and long-term disability income coverage.
  • Term life and AD&D insurance.
  • Paid time off.
  • Employee Assistance Program.
  • 401(k) retirement plan.
  • Daily Pay.
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