Convention Services Manager - Hotel Indigo Baltimore

Remington Hotels • Baltimore, MD

4d

About The Position

The Convention Services Manager conducts proactive sales solicitation for Hotel Indigo Baltimore, with 80% of their time spent in active sales efforts. The role supports the Director of Sales with the annual marketing plan and action plans for assigned market segments, and manages group leads from proposal through definite status. For confirmed groups, the manager gathers and routes the required information and documents meeting details for follow-up by the catering manager.

Requirements

• Strong verbal and written business communication and presentation skills.
• Excellent sales skills and the ability to talk and listen to clients while presenting and selling the product professionally and courteously.
• Ability to work varying schedules, potentially including nights, weekends, and holidays.

Responsibilities

• Conduct outside sales calls, inside appointments, telephone calls, individual letters, and direct-mail solicitation.
• Spend 80% of working time in active sales solicitation.
• Assist the Director of Sales in preparing the annual marketing plan and action plans for assigned market segments.
• Send proposals for leads that fit the property's profile and follow through to convert them to definite status.
• Obtain, document, and route information for definite groups, including billing information, credit applications, rooming lists, and VIP arrangements.
• Document meeting arrangements, menus, and audio-visual arrangements and pass the details to the catering manager for follow-up.
• Communicate with clients and present and sell the property's product professionally and courteously.
• Work as part of a team to provide great guest experiences.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed