Convention Services Manager - Hotel Indigo Baltimore

Remington Hospitality • Baltimore, MD

2d

About The Position

The Convention Services Manager conducts an aggressive, proactive sales solicitation process, with 80% of their time spent on active sales solicitation. The role supports the Director of Sales with the annual marketing plan and action plans for assigned market segments. The manager prepares proposals for suitable leads and follows up to convert them into definite business. For confirmed groups, the manager obtains, documents, and routes necessary information, including billing details, credit applications, rooming lists, VIP arrangements, and meeting requirements. Meeting details, menus, and audio-visual arrangements are documented and passed to the catering manager for follow-up.

Requirements

• Strong verbal and written business communication and presentation skills.
• Ability to talk and listen to clients and demonstrate excellent sales skills by knowing and selling the product professionally and courteously.
• May be required to work varying schedules, including nights, weekends, and holidays.
• Enjoys working as part of a team that provides great guest experiences.

Responsibilities

• Conduct proactive outside and inside sales solicitation through sales calls, appointments, telephone calls, letters, and direct mail.
• Spend 80% of working time on active sales solicitation.
• Assist the Director of Sales with the annual marketing plan, including action plans for assigned market segments.
• Send proposals for leads that fit the property's profile and follow up to convert proposals into definite business.
• Obtain, document, and route information for definite groups, including billing information, credit applications, rooming lists, and VIP arrangements.
• Document meeting arrangements, menus, and audio-visual arrangements and pass them to the catering manager for follow-up.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed