Hotel Indigo Baltimore - Banquet Captain

Remington Hospitality • Baltimore, MD

2d

About The Position

The Banquet Captain coordinates equipment and room setup for guest functions, supports banquet staff, assigns staff to pre-meal duties and function stations, and checks food quality and presentation before service. The role involves interpreting BEOs to verify setup and menus, communicating special requests and instructions to staff and kitchen team members, and helping deliver a positive guest experience.

Requirements

• Effective verbal and written communication skills for interacting with guests and associates.
• High work ethic, self-initiative, punctuality, and professional service.
• Ability to work in high-pressure situations.
• Ability to read and interpret BEOs to understand and verify room setup and menus.
• Enjoy working as part of a team that provides great guest experiences.
• Ability to work in a standard office environment, including prolonged periods sitting at a desk and working on a computer for 6–8 hours a day.
• Frequent fine motor skills and use of hands and fingers for keyboarding, typing, using a mouse or trackpad, writing, and operating office equipment.
• Ability to communicate verbally and in writing, and to hear and participate in conversations and meetings and use a phone or headset.
• Visual ability to read computer screens and printed materials, maintain close visual focus for extended periods, and differentiate colors for certain roles.
• Ability to occasionally stand, walk, bend, reach, or carry items and lift or move 10–25 pounds as needed.

Responsibilities

• Arrange the equipment needed for guest functions and verify its accuracy and completeness before staff arrive for room setup.
• Assist banquet staff with room setup and ensure guest tables, buffet tables, and equipment are set up correctly according to BEOs and guest requests.
• Schedule staff for pre-meal assignments and function stations, and communicate special requests and instructions.
• Inspect food quality and presentation before serving.
• Maintain open communication with kitchen staff and share changes or special instructions.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed