Banquet Captain

Delta Hotels by Marriott•Chesapeake, VA
•$18 - $22

About The Position

LTD Hospitality Group is seeking a motivated Banquet Captain to organize and execute event details on the day of each event. The role oversees banquet operations and helps provide prompt, courteous, and efficient food, beverage, meeting, and audio-visual services while cultivating an exceptional guest experience. The Banquet Captain supervises and trains banquet team members, coordinates event setups and meal functions, and supports guests and the team in a clean and safe environment. The position also involves checking event requirements, managing supplies, maintaining sanitation standards, and reducing waste and theft.

Requirements

  • At least 2 years of banquet experience.
  • Ability to lead, train, and motivate team members.
  • Strong communication and problem-solving skills.
  • Sincere desire to exceed guest expectations.
  • Ability to work well under pressure.
  • Flexibility in scheduling.
  • Strong knowledge of banquet operations.
  • Excellent time-management skills.
  • Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds.
  • Ability to stand, sit, or walk for an extended period.

Responsibilities

  • Supervise, coordinate, and direct prompt, courteous, and efficient food, beverage, meeting, and audio-visual services in the Banquet department.
  • Supervise meeting and meal setups, turnovers, and meal functions according to guest requirements.
  • Train and directly supervise banquet team members to maintain high levels of service, satisfaction, and efficiency.
  • Communicate with the Banquet Manager to maintain appropriate staffing levels.
  • Ensure a clean and safe working environment.
  • Provide hands-on support and service to in-house and potential guests.
  • Resolve day-to-day issues.
  • Ensure function rooms are set up properly.
  • Check the BEO to ensure all service requirements have been met.
  • Set up side stations in scheduled rooms.
  • Conduct regular physical inventories of food supplies, assess projected needs, and report food and supply needs for catering and breakfast operations to the Food Service Coordinator.
  • Maintain high sanitation and cleanliness standards throughout kitchen areas.
  • Monitor and practice controls to minimize food and supply waste and theft.
  • Perform other duties, projects, and tasks assigned by the employee’s manager.

Benefits

  • Medical, dental, and vision insurance.
  • 401(k) with company match.
  • Group life and accidental death and dismemberment insurance.
  • Hotel discounts.
  • Generous paid time off.
  • Training and development, opportunities for growth, and more.
  • Competitive salary.
  • Employee discounts.
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