Hotel Indigo Baltimore - Banquet Captain

Remington Hotels • Baltimore, MD

3d

About The Position

The Banquet Captain coordinates banquet room setup and service to ensure guest requests and event requirements are met. The role arranges and checks equipment, assists staff with room setup, assigns staff to pre-meal duties and function stations, and inspects food quality and presentation before service. The captain uses banquet event orders (BEOs) to verify setups and menus and maintains communication with kitchen staff about changes and special instructions.

The position requires effective communication, initiative, professionalism, and the ability to work under pressure as part of a team. Schedules may vary and can include nights, weekends, and holidays.

The posting describes physical requirements for an in-office role, including prolonged desk and computer work, occasional standing and walking, frequent use of hands for keyboarding and other tasks, and occasional bending, reaching, or carrying. The role may require lifting or moving 10–25 pounds. Reasonable accommodations may be made for individuals with disabilities to perform essential functions.

Requirements

• Effective verbal and written communication skills for communicating with guests and associates.
• High work ethic, self-initiative, promptness, and professionalism.
• Ability to work in high-pressure situations.
• Ability to work varying schedules that may include nights, weekends, and holidays.
• Ability to read and interpret BEOs to understand and verify room setup and menus.
• Ability to work as part of a team providing positive guest experiences.
• Ability to work in a standard office environment and use a computer and office equipment.
• Ability to lift and/or move 10–25 pounds as needed.
• Ability to communicate effectively, read computer screens and printed materials, and hear and participate in conversations and meetings.

Responsibilities

• Arrange equipment for guest functions and ensure it is accurate and complete before staff arrive for room setup.
• Assist banquet staff with room setup.
• Ensure guest tables, buffet tables, and equipment are set up correctly.
• Use BEOs to ensure guest requests and needs are met.
• Schedule staff for pre-meal assignments and function stations.
• Inform staff of special requests and instructions.
• Inspect food quality and presentation before serving.
• Communicate with kitchen staff about changes and special instructions.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed