Catering Sales Manager

Hersha Hospitality Management LP•Tampa, FL

About The Position

HHM Hotels is seeking a Catering Sales Manager to drive business and revenue growth in its catering and events division in the Tampa market. The role focuses on capturing new corporate and social business, cultivating client partnerships, and delivering high-impact event experiences. In partnership with property leadership, the manager will improve catering performance, develop team talent, and maximize department profitability. The position includes supervising and supporting associates, overseeing catering sales, prospecting and developing client accounts, and coordinating account and event details. The manager is expected to provide exceptional service and uphold hotel standards, HHM core values, sustainability practices, and workplace safety standards. The stated growth path is Sales Manager, Director of Sales, and Regional Director of Sales.

Requirements

  • Proven track record in catering and banquet sales.

Nice To Haves

  • Associate or bachelor’s degree in Hospitality or a related industry preferred.

Responsibilities

  • Interview, select, train, schedule, coach, and support associates, ensuring they perform according to established brand or hotel standards and HHM core values.
  • Oversee catering sales targeting existing and new corporate and social markets.
  • Solicit new business through prospecting calls and outside client visits.
  • Maximize revenue by selling all facets of the hotel to previous, current, and potential clients, orally and in writing.
  • Manage account details and ensure all relevant solicitation and closing information is completed and documented.
  • Service accounts, including BEOs and Group Resumes when necessary.
  • Prepare information for, meet with, and entertain clients as appropriate to secure potential business.
  • Provide exceptional service and obtain high-quality catered products for clients.
  • Communicate clearly with staff, verbally and in writing.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards.
  • Perform other duties as requested by management.
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