Catering & Events Manager - Hybrid

Little Palm Island, a Noble House Resort•Summerland Key, FL

4d•Onsite

About The Position

The Catering & Events Manager is responsible for selling and coordinating proposals, elopements, vow renewals, intimate weddings of 12 guests or fewer, large parties, social catering events, and associated enhancements at Little Palm Island. The position carries direct revenue goals for these offerings, but not for corporate and incentive groups, group room blocks, weddings with more than 12 guests, or full-resort buyouts. This is an on-property role requiring direct involvement in sales, event planning, and live execution. The manager serves as the lead planner and on-site contact for assigned intimate celebrations and large parties, coordinates restaurant events with culinary and restaurant teams, and supports group events after turnover from Sales. The role also contributes to the growth of social catering and restaurant events through menu development, packages, promotional offers, planner outreach, and marketing support. The manager coordinates with operational departments, prepares event documents, supports billing and financial accuracy, maintains sales and event records, and participates in revenue and departmental meetings. The position is based on site in Key West temporarily and requires availability for evenings, weekends, and holidays as event schedules require.

Requirements

At least 2 years of experience in luxury catering sales, wedding sales, conference services, or event management.
Exceptional organizational and communication skills.
Strong attention to detail and ability to manage multiple projects simultaneously.
Working knowledge of food and beverage operations, banquet service, restaurant operations, and event planning.
Ability to work on site in Key West temporarily.
Ability to work evenings, weekends, and holidays as required by event schedules.

Nice To Haves

Experience working in a luxury resort or hospitality environment.

Responsibilities

Respond promptly to inquiries for proposals, elopements, intimate weddings, and large parties.
Qualify leads and develop customized luxury event and dining proposals.
Conduct in-person site inspections and presentations.
Build relationships with planners, travel advisors, photographers, and local vendors.
Upsell premium experiences, restaurant enhancements, and resort experiences.
Maintain sales activity, forecasting, and pipeline reporting; achieve established annual revenue goals.
Lead planning and serve as the on-site contact for intimate celebrations and large parties from booking through execution.
Partner with culinary and restaurant teams on menus and event-specific offerings.
Coordinate logistics, staffing needs, and setup for restaurant buyouts and large social events.
Attend on-property event execution and handle last-minute changes and operational communications in real time.
For group events booked by Sales, serve as the primary contact after turnover and coordinate event logistics and client requirements.
Prepare Banquet Event Orders, resumes, agendas, and planning documents.
Conduct pre-conference, internal planning, and post-event meetings.
Coordinate with culinary, banquet, housekeeping, recreation, spa, engineering, and accounting teams.
Review event and restaurant space requirements and setup specifications; conduct inspections and ensure brand standards are followed.
Meet clients on-site and oversee event execution.
Support menu development and enhancements, social catering initiatives, restaurant-event packaging and promotions, planner outreach, FAM coordination, and marketing and social media.
Invoice deposits and coordinate billing for assigned events.
Review banquet and restaurant checks and final bills for accuracy; assist Accounting with guest billing clarifications.
Maintain event history and documentation and update sales and event management systems accurately and promptly.
Participate in weekly revenue and departmental meetings.