Business Manager Jobs

About The Position

Requirements

• Associate degree or equivalent experience.
• Maintain a current Food Handlers card.
• Basic computer knowledge and ability, with aptitude to learn company applications.
• Good organizational and communication skills.
• Ability to work efficiently and effectively with little to no supervision.
• Excellent customer service and hospitality skills.
• Ability to relate positively, effectively, and appropriately with residents, families, community members, volunteers, and facility staff.
• Ability to read, write, speak, and understand English.
• Pass a criminal background and fingerprint check.
• Ability to work a flexible schedule, including weekends, holidays, and overtime, to meet position requirements.
• Ability to creatively problem-solve in resident care and employee management.
• Meet all mandatory health requirements by state regulations.

Nice To Haves

• Basic bookkeeping course or prior long-term care bookkeeping experience is strongly recommended.
• Knowledge of administrative codes for assisted living is a plus.
• Special interest in and a positive attitude about working with long-term care residents and the elderly.

Responsibilities

• Plan, develop, organize, implement, and evaluate business office goals, policies, and procedures.
• Answer phones, greet visitors, and coordinate vendors as necessary; keep regular office hours.
• Respond to families and staff with compassion and understanding.
• Accumulate and maintain accurate reports and statistics.
• Enter resident financial information into the billing system and maintain accurate, complete financial data in the computer system and resident files.
• Assist with new resident paperwork as needed.
• Manage private-pay collections and timely collection of accounts receivable; follow up with slow payers and initiate collection actions.
• Assist in collecting unpaid rents.
• Represent the community in HR-related programs and processes, including open enrollment, new-hire onboarding and benefits enrollment, recruitment, and license and credential tracking.
• Communicate new hires, terminations, and employee changes to payroll promptly and accurately.
• Ensure payroll information is accurate and completed according to company guidelines.
• Maintain accurate employee and resident records.
• Order supplies and accurately code and verify goods and services rendered.
• Ensure invoices are properly approved and sent to the home office for timely processing.
• Maintain a clean, neat, comfortable, and safe environment for residents, staff, and visitors.
• Meet mandatory health requirements established by state regulations.