Business Intelligence and Analytics-Senior Manager

Verizon•Basking Ridge, NJ

8h•Hybrid

About The Position

Verizon is seeking a Senior Manager of Business Intelligence to establish a quantitative discipline for strategic decision-making in its Business Markets Group. The role operates at the intersection of insight and strategy, developing reactive and proactive data-driven insights focused on growth, revenue, and efficiency to drive positive business outcomes and exceptional customer experiences. The position strengthens connections among the organization, AI&D, Marketing Sciences, and Operational Analytics. It designs measurement programs, develops expertise in measurement systems across channels serving Business Markets customers, and creates advanced analytical models to inform geospatial and financial decisions. The role also evaluates alternative sales and operational approaches, recommends actions, and ensures consistent metrics and methodologies across business lines. The Senior Manager leads cross-functional efforts to source data for strategic projects and decisions and turns complex requirements and datasets into actionable insights and robust analytical solutions. This is a hybrid role with a defined work location that includes working from home and at least three days per week in the office. The manager sets the office location, and employees must comply with hybrid work policies. Scheduled weekly hours are 40.

Requirements

Bachelor’s degree or four or more years of work experience.
Six or more years of relevant experience, demonstrated through work and/or military experience or specialized training.
Experience with SQL or a similar relational database product.
Advanced data visualization experience using Google G-Suite and traditional BI systems such as Qlik or Looker.
Ability to simplify complex requirements into solutions.
Strong project management skills.
Experience with financial models or business cases.
Strong quantitative geospatial and root-cause analytics experience, attention to detail, adaptability to change and tight deadlines, and a focus on quality.
Excellent communication skills and ability to work with internal and external stakeholders and across business and technology teams.

Nice To Haves

Bachelor’s degree in Math, Physics, Computer Science, or Engineering.
Experience with Google Cloud Platform or Looker.
Experience with Google Apps Script.
Experience with advanced analytics using Minitab, Python, or R Studio.
Experience balancing the needs of multiple partners.
Product development or analytics experience in the technology sector.
Business Intelligence Certification (CPBI).

Responsibilities

Create a quantitative discipline for Business Markets Group strategic decision-making.
Provide reactive and proactive data-driven insights focused on growth, revenue, and efficiency.
Build and strengthen connections among the organization, AI&D, Marketing Sciences, and Operational Analytics.
Design measurement programs that support decision-making for Verizon’s Business Markets Group.
Develop expertise in measurement systems across channels that engage Business Markets customers.
Develop advanced analytical models to inform geospatial and financial decisions.
Evaluate alternative sales and operational approaches and make recommendations.
Distill complex datasets into actionable strategic insights and develop robust analytical solutions from loosely formed requirements.
Ensure alignment of metrics and methodology across business lines within Verizon’s Business Group.
Lead cross-functional teams in sourcing new data to support strategic projects and decisions.
Partner across business and technology teams and communicate effectively with internal and external stakeholders.

Benefits

Medical, dental, and vision coverage.
Short- and long-term disability insurance.
Basic and supplemental life insurance and AD&D insurance.
Identity theft protection.
Pet insurance.
Group home and auto insurance.
Matched 401(k) savings plan.
Up to 8 company-paid holidays per year.
Up to 6 personal days per year.
Paid parental leave.
Adoption assistance.
Tuition assistance.
Newly hired employees receive up to 15 vacation days per year, increasing with service.
Potential compensation incentives, including premium pay such as overtime, shift differential, holiday pay, and allowances, depending on the role.