Senior Manager, Business Development
About The Position
The Senior Manager, Business Development leads a North American Business Development Representative (BDR) team within Sales, balancing inbound lead qualification with proactive outbound prospecting. The role coaches individual contributors, strengthens pipeline-generation practices, and helps build a scalable talent engine. It is based in Austin, Texas, and requires working from the Austin office three days per week, with flexibility to work onsite up to five days based on business needs. Occasional travel is required, and go-to-market roles have in-person onboarding in Toronto. The role reports to the Director, Business Development. The successful candidate will lead and develop BDRs, improve pipeline generation and team performance, partner across functions, and use sales technology and AI-enabled workflows to support productivity and decision-making. The annual U.S. base salary is $121,000–$175,000, and the role is commission-eligible. It is also eligible for benefits, paid time off, an equity grant, and applicable incentive programs.
Requirements
- Significant experience in business development or sales.
- At least two years managing BDR or SDR teams and delivering measurable performance and talent-development outcomes.
- Track record of leading both inbound and outbound motions, especially designing and improving outbound campaigns, pipeline generation, lead qualification, and forecasting.
- Experience coaching teams through ambiguity, adapting priorities as needs change, and providing hands-on support for team performance when needed.
- Strong communication and collaboration skills, including the ability to build trust and provide clear feedback and to work effectively across Sales, Marketing, Operations, Enablement, and Channel teams.
- Working proficiency with Salesforce, Outreach, and LinkedIn Sales Navigator.
- Ability to evaluate AI-enabled tools and workflows thoughtfully.
- A practical, team-first leadership approach that prioritizes shared outcomes, collaboration, and accountability.
Responsibilities
- Lead, coach, and develop BDRs across inbound and outbound activities to build qualified pipeline consistently.
- Inspect activity, conversion, pipeline, and forecast signals to identify opportunities, remove barriers, and improve performance.
- Design and scale outbound campaigns and improve lead routing, outreach, follow-up, qualification, and handoff processes.
- Build a strong talent pipeline by identifying development opportunities and preparing BDRs for future roles across Sales.
- Serve as a senior, visible leader in the Austin office, encouraging collaboration, supporting team connection, and helping address shared office needs.
- Partner with Sales, Marketing, Operations, Enablement, and Channel teams to improve messaging, processes, and Ideal Customer Profile (ICP) insights.
- Use sales technology and AI-enabled workflows to improve productivity, strengthen decision-making, and help the team adapt as the business evolves.
Benefits
- Commission eligibility and participation in applicable incentive programs.
- Health benefits, including health and dental coverage.
- 401(k) retirement matching program.
- Generous paid time off.
- Equity grant; RSU program for most employees.
- Maternity and parental leave top-up programs.
- Paid volunteer days.
- Free 1Password account.
- Peer-to-peer recognition through Bonusly.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
