Senior Business Development Manager

Smiths Group•Springfield, MA

About The Position

Titeflex is seeking an experienced, commercially driven Senior Business Development Manager to support growth of its Industrial Hose Division. Reporting to the Head of Sales, this role develops new business, grows key customer accounts, and expands market presence for PTFE (Teflon), metal, and composite hose products manufactured at three specialist production sites. The successful candidate will have a record of technical sales in industrial markets and the ability to build strong customer relationships while delivering sustainable revenue growth. Experience selling industrial hoses, fluid handling products, or other engineered solutions is highly desirable; exposure to data centre, semiconductor, process industry, OEM, or high-specification industrial markets is an advantage. The position is permanent and based in the North America global region, with extensive travel within the assigned territory.

Requirements

Proven success in a senior sales or business development role within industrial manufacturing or engineered products.
Experience selling industrial hoses, fluid transfer systems, valves, fittings, or related technical products.
Strong track record of delivering profitable revenue growth through new business development and account management.
Ability to engage effectively with engineering, procurement, operations, and senior management stakeholders.
Excellent commercial, negotiation, and relationship-building skills.
Experience managing complex sales cycles and technical customer requirements.
Proficiency with CRM systems and sales forecasting tools.
Ability and willingness to travel extensively within the assigned territory.

Nice To Haves

Bachelor's degree or equivalent commercial or technical experience is preferred.
Experience with PTFE (Teflon), metal, or composite hose products.
Experience with data centre cooling infrastructure and associated fluid handling systems.
Experience in semiconductor manufacturing and processing industries.
Experience in chemical processing, life sciences, energy, hydrogen, or other demanding industrial applications.
Experience with distributor, OEM, and major project sales channels.

Responsibilities

Develop and execute account growth plans aligned with divisional sales objectives.
Identify, qualify, and secure new business opportunities within targeted industries and geographic regions.
Manage and grow relationships with key accounts, distributors, OEMs, EPCs, and end users.
Conduct customer visits, technical presentations, and product demonstrations to promote industrial hose solutions.
Prepare quotations, negotiate commercial agreements, and support contract discussions.
Maintain an effective sales pipeline and provide accurate forecasts and market intelligence to the Head of Sales.
Work with engineering, operations, customer service, and marketing teams to provide customer support and execute projects.
Monitor market trends, competitor activity, and emerging opportunities to help shape sales strategy.
Coordinate customer training and support implementation of new products and applications.
Attend industry exhibitions, trade shows, and customer events to build awareness and generate leads.
Maintain CRM records, customer activity reports, and sales performance metrics.
Contribute to strategic growth initiatives and provide input into new product development and market expansion opportunities.