Senior Business Development Manager

Smiths Group•Springfield, MA

About The Position

Titeflex is seeking an experienced, commercially driven Senior Business Development Manager to support growth in its Industrial Hose Division. Reporting to the Head of Sales, the role develops new business opportunities, grows key customer accounts, and expands market presence across PTFE (Teflon), metal, and composite hose product lines manufactured at three specialist production sites. The successful candidate will have a track record in technical sales within industrial markets and the ability to build customer relationships and deliver sustainable revenue growth. Experience selling industrial hoses, fluid handling products, or other engineered solutions is highly desirable. Experience in data centre, semiconductor, process industry, OEM, or high-specification industrial markets is an advantage. The role involves developing account plans, securing new business, managing customer and channel relationships, conducting technical presentations and product demonstrations, preparing quotations, negotiating commercial agreements, and maintaining sales forecasts and CRM records. The manager works with internal teams to support customer service and project execution, monitors market and competitor activity, coordinates customer training, attends industry events, and contributes to strategic growth, product development, and market expansion.

Requirements

Proven success in a senior sales or business development role within industrial manufacturing or engineered products.
Experience selling industrial hoses, fluid transfer systems, valves, fittings, or related technical products.
Strong track record of delivering profitable revenue growth through new business development and account management.
Ability to engage effectively with engineering, procurement, operations, and senior management stakeholders.
Excellent commercial, negotiation, and relationship-building skills.
Experience managing complex sales cycles and technical customer requirements.
Proficiency with CRM systems and sales forecasting tools.
Ability and willingness to travel extensively within the assigned territory.

Nice To Haves

Bachelor's degree or equivalent commercial or technical experience preferred.
Experience with PTFE (Teflon), metal, or composite hose products.
Experience in data centre cooling infrastructure and associated fluid handling systems.
Experience in semiconductor manufacturing and processing industries.
Experience in chemical processing, life sciences, energy, hydrogen, or other demanding industrial applications.
Experience with distributor, OEM, and major project sales channels.

Responsibilities

Develop and execute account growth plans aligned with divisional sales objectives.
Identify, qualify, and secure new business opportunities within targeted industries and geographic regions.
Manage and grow relationships with key accounts, distributors, OEMs, EPCs, and end users.
Conduct customer visits, technical presentations, and product demonstrations to promote the company's industrial hose solutions.
Prepare quotations, negotiate commercial agreements, and support contract discussions.
Maintain an effective sales pipeline and provide accurate forecasts and market intelligence to the Head of Sales.
Work with engineering, operations, customer service, and marketing teams to ensure customer support and project execution.
Monitor market trends, competitor activity, and emerging opportunities to help shape sales strategy.
Coordinate customer training and support successful implementation of new products and applications.
Attend industry exhibitions, trade shows, and customer events to build awareness and generate leads.
Maintain CRM records, customer activity reports, and sales performance metrics.
Contribute to strategic growth initiatives and provide input into new product development and market expansion opportunities.