IDD Business Office Manager

RHA Health Services • Goldsboro, NC

12d

About The Position

The IDD Business Office Manager ensures administrative, accounting, certain people-supported-related, and purchasing functions are handled efficiently, accurately, and on time for one or two business locations and in accordance with company policies and procedures. The role assists the Administrator with analyzing the unit’s financial performance through developing, processing, and analyzing performance reports; preparing budgets; and reviewing monthly financial reports. The manager also works with the Administrator on the financial feasibility of development projects and coordinates with department heads to establish and monitor systems for people-supported and employee information. The position leads and directs the work of others.

Additional duties include maintaining medical records and protected health information; entering consumer information and ensuring billing protocols are followed; handling office supplies, equipment, and general office tasks; managing deposits, petty cash, agency credit card security, pay stubs, and accounts payable checks; and providing staff training and technical support. The manager reviews, approves, and enters time sheets and expense reports, supports recruiting and hiring recommendations, and maintains local personnel files. Supervisory duties cover maintenance and secretary/receptionist staff, including assigning and directing work, evaluating performance, supporting team performance, and resolving complaints and problems.

The role requires a bachelor’s degree in a related business or financial field, five years of supervision and business operations experience, a valid driver’s license and automotive insurance, and proficiency with computers and Microsoft Office. The annual salary is $45,000.

Requirements

• Diploma or GED.
• Bachelor’s degree in Accounting, Finance, Economics, Business, or a related field.
• Five years of supervision and business operations experience.
• Valid driver’s license and automotive insurance.
• Proficiency with computers and Microsoft Office, including Excel, PowerPoint, and Outlook.
• Excellent verbal, written, and interpersonal communication skills.
• Ability to lead a team across multiple responsibilities in a fast-paced business office and meet operational goals efficiently and effectively.

Nice To Haves

• Experience in a management role is preferred.

Responsibilities

• Assist the Administrator in analyzing the unit’s financial performance through performance reporting, budget preparation, and monthly financial report analysis.
• Work with the Administrator on the financial feasibility of development projects.
• Coordinate with department heads to establish and monitor systems that provide people-supported or employee information.
• Maintain and file medical records, following required formats and protecting the storage and security of medical records and protected health information.
• Enter consumer information, including admissions, discharges, and medical record updates, and ensure billing protocols are followed within required timeframes.
• Provide general building maintenance, order and maintain office supplies, and operate and maintain office equipment as needed.
• Perform general office duties, including typing documents and spreadsheets, distributing mail, answering phones, greeting visitors, and reviewing work logs for clerical support needs.
• Complete daily deposits; oversee petty cash funds and documentation; maintain agency credit card security; and distribute monthly pay stubs and accounts payable checks.
• Provide training and technical support to staff.
• Review, approve, and enter time sheets and expense report submissions.
• Recruit and interview candidates, make hiring recommendations, and maintain and review local personnel files.
• Directly supervise maintenance and secretary/receptionist staff, including training, planning and assigning work, appraising performance, motivating and disciplining employees, promoting team performance, and resolving complaints and problems.

Benefits

• Payactiv early access to earned wages before payday.
• Employee perks and discount program.
• Paid time off for full-time employees.
• Health insurance for full-time employees.
• 401(k) retirement savings program.
• Wellbeing programs covering physical, emotional, and financial wellbeing.
• Chronic disease management programs for hypertension and diabetes for qualifying employees.
• Free CPR, first aid, and job-specific training opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager