Business Manager Jobs

About The Position

Requirements

• Ability to operate vehicles/equipment used for diagnostic purposes
• 5+ years performing complex service repairs/maintenance
• Ability to lift at least 40 lbs repeatedly; 40-75 lbs on occasion.
• Ability to work flexible hours, varying shifts, weekends, and holidays
• Valid driver’s license required
• Ag Equipment Tech (JDTECH) Journeyperson Certification/equivalent
• Expert knowledge of mechanical, electrical, and hydraulic systems used in the repair of ag/turf equipment
• Ability to use current business systems, working knowledge of computer functions and use.

Responsibilities

• Assign/schedule all service department jobs for technicians based on their skills/knowledge
• Motivate, inspire, and assist new and existing employees in their pursuit of excellence through coaching, training, and development
• Optimize shop efficiency and flow to avoid lost billable hours
• Ensure effective communication and follow up with customers and employees
• Identify opportunities for process improvement and training opportunities
• Provide back up support for Service Business Manager in their absence and during peak seasons
• Direct/assist employees in diagnosis/troubleshooting of machine problems
• Perform final checks/approvals on equipment before start of work order
• Provide exceptional customer service consistently above standards
• Assist service support staff in quoting repairs and maintaining accurate records
• Build effective and productive team dynamics with all internal departments
• Conduct safety meetings, encourage safe working habits

Benefits

• competitive wages, including shift premiums for qualifying shifts
• comprehensive benefits
• company matched pension
• bonus eligibility
• future career opportunities in Parts, Sales, Service, and more
• continued education and training