Branch Manager Jobs

About The Position

Requirements

• Bachelor’s degree from a four-year college or university in a related field and at least one year of experience in the financial services industry, preferably including related operational management and supervisory experience; or an equivalent combination of experience, education, and/or training approved by Human Resources.
• SIE, unless an exemption or grandfathering applies.
• Series 7 and Series 66, or Series 63 and Series 65.
• Ability to obtain Series 9 and 10 within six months of hire.
• Ability to obtain additional securities and advisory state registrations if required by the state.
• Comprehensive understanding of company policies and procedures and industry rules and regulations.
• Skill in operating standard office equipment and using required software to produce correspondence, reports, electronic communications, spreadsheets, and databases.
• Ability to handle stressful situations and lead others in providing calm, professional, high-quality customer service.
• Professional and pleasant demeanor, with tact and diplomacy when working with clients in a deadline-driven environment.
• Good analytical skills to research account information and resolve problems.
• Ability to establish and communicate clear directions and priorities.
• Good interpersonal, verbal, and written communication skills for working with clients, financial advisors, support staff, and home-office personnel.
• Ability to establish and maintain a respected leadership position and influence, motivate, and persuade others to achieve desired outcomes.
• Ability to organize, manage, track, and complete multiple detailed tasks and assignments amid changing priorities and deadlines in a fast-paced work environment.
• Ability to work independently under minimal supervision.

Nice To Haves

• Related operational management and supervisory experience.

Responsibilities

• Train to effectively and efficiently function in the Operations Manager role.
• Provide backup for operational functions as required by workloads and absences.
• Coordinate branch and home-office workflow with home-office personnel.
• Complete self-audits of branch procedures.
• Assist the Branch Manager with confidential matters, compliance visits and replies, expense control, and operating efficiency.
• Oversee supplies, purchase orders, and postage usage; review branch invoices and operating statements as needed.
• Maintain branch operational manuals.
• Research and resolve complex client-account problems and inquiries.
• Assist the Branch Manager in sharing information at regular branch meetings.
• Coordinate rent, facilities, office maintenance, and cleaning and security matters.
• Recruit, select, orient, train, and supervise branch operations associates.
• Conduct ongoing performance management, scheduled performance appraisals, and salary reviews of operations associates with the Branch Manager, and maintain branch personnel files.
• Review associates’ daily work and evaluate workload and responsibilities to determine assignment changes that support efficient workflow.
• Ensure adequate daily staffing and cross-training.
• Coordinate registrations, continuing education, and licensing for branch personnel.
• Perform other duties and responsibilities as assigned.

Benefits

• Medical, dental, and vision benefits
• Life insurance
• Critical illness insurance and accident insurance
• Disability benefits
• Retirement savings
• Paid time off, including vacation, holidays, and sick leave
• Parental leave