Branch Operations Manager-Title

D.R. Horton•Davenport, FL

About The Position

D.R. Horton, Inc. is hiring a Branch Operations Manager for its title operations. Under the direction and supervision of a Branch Manager, this role assists with the effective operation of personnel, equipment, and other resources needed to perform efficient escrow and closing functions in escrow offices. The manager supervises branch activities and escrow functions, supports staff training and business development, and performs escrow-related tasks as needed. The position supervises two or more employees and requires overnight travel.

Requirements

  • Bachelor's degree from a four-year college or university.
  • Six to eight years of related experience and/or training.
  • Meet state requirements regarding licensing, bonding, and continuing education hours.
  • Be a Notary Public in the state where the branch is located.
  • Ability to apply common-sense understanding to carry out instructions provided in written or oral form or through DRH applications.
  • Proficiency with MS Office and email.
  • Ability to sit for the majority of an eight-hour workday; use hands to finger, handle, or feel; reach with hands and arms; and talk and hear.
  • Close and peripheral vision abilities required.
  • Supervises two or more employees.

Nice To Haves

  • Strong communication skills.
  • Ability to multitask and attention to detail.

Responsibilities

  • Coordinate training for all employees within the escrow office.
  • Solicit escrow and title business from realtors, lenders, builders, sellers, and buyers.
  • Supervise branch activities, including escrow procedures, accounting and bookkeeping, marketing, and branch maintenance as directed by the Branch Manager.
  • Establish and maintain social, professional, civic, and community relationships that promote company goodwill and develop future business.
  • Supervise escrow functions and implement operating procedures developed by the Branch Manager, escrow administration, or other departments.
  • Perform the tasks of an Escrow Receptionist, Escrow Technician, Assistant Escrow Officer, and Escrow Officer.
  • When requested by the Branch Manager, direct other branch personnel in performing escrow functions.
  • When requested by the Branch Manager, supervise other office personnel in accordance with company personnel procedures and policies.
  • When requested by the Branch Manager, perform other tasks that assist in effective and efficient branch operations.
  • Conduct business professionally and ethically to serve customers and increase company goodwill and profit.
  • Travel overnight as needed.

Benefits

  • Medical, dental, and vision insurance.
  • 401(k).
  • Employee Stock Purchase Plan.
  • Flexible Spending Accounts.
  • Life and disability insurance.
  • Vacation, sick, and personal time, and company holidays.
  • Multiple voluntary and company-provided benefits.
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