Branch Operations Manager

Benchmark Companies•Christiana, TN

About The Position

The Branch Operations Manager leads all operational elements of an established mulch installation branch in middle Tennessee. The role oversees day-to-day operations and coordinates crews, equipment, materials, and logistics to ensure projects are completed on time, within budget, and to client expectations. The manager drives operational excellence by monitoring performance, controlling costs, improving processes, and coordinating teams, resources, and systems to achieve organizational goals. Preferred candidates have management experience in the green industry or service-based environments.

Nice To Haves

  • Years of management experience in green industry or service-based environments.

Responsibilities

  • Oversee daily mulch installation operations across multiple job sites.
  • Plan and coordinate crew schedules, truck routing, equipment allocation, and material deliveries to maximize productivity.
  • Ensure mulch is installed to specified depth, coverage, appearance, and site standards.
  • Ensure pre-job and on-site inspections verify readiness, access, safety conditions, and job scope requirements.
  • Monitor labor hours, equipment utilization, and job progress to keep projects on schedule and within budget.
  • Maintain operational readiness of mulch-blowing equipment, trucks, hoses, and support tools by verifying inspections, maintenance, and repairs.
  • Enforce safety procedures related to vehicle movement, hose handling, equipment operation, lifting, heat exposure, and other job-site hazards.
  • Train and develop staff on installation quality, efficiency, equipment care, and customer service standards.
  • Track material usage, waste, and inventory levels to support accurate ordering, cost control, and job profitability.
  • Oversee daily operations to ensure efficiency, consistency, and alignment with business objectives.
  • Develop, implement, and refine operational processes, policies, and standard procedures.
  • Partner with department leaders to improve coordination, workflow, and service delivery.
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