Branch Operations Manager

Lansing Building Products Recruiting Team • Lexington, KY

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About The Position

Lansing Building Products is hiring a Branch Operations Manager to oversee the branch’s day-to-day operation under the direction of the Branch Manager. The role contributes to branch profitability, assists with profit-and-loss management, supervises inside sales staff and the Warehouse Manager, and serves as a key contact for customer service opportunities and issues. The manager monitors branch operations, works alongside warehouse staff, seeks operational and sales improvements, and is responsible for branch staffing. The position uses Lansing’s inventory management network and follows the company’s mission and values of respect, service, and excellence.

Requirements

• Experienced manager and supervisor with the ability to motivate subordinates.
• High integrity and energy, and ability to work in a fast-paced environment.
• Experience with building products, either as a salesperson or in a senior warehouse role.
• Ability to meet and reach personal goals.
• Strong interest in sales and/or retail, demonstrated through previous jobs or education.
• Excellent interpersonal skills, including the ability to work one-on-one with customers and resolve sensitive business-related issues.
• Strong computer knowledge.
• Business professionalism and exceptional telephone etiquette.
• Competitive drive, hunger for success, and willingness to go the extra mile.
• Strong communication and social skills.
• Ability to lift up to 70 pounds on occasion may be required.

Responsibilities

• Live the company mission and values of respect, service, and excellence.
• Manage day-to-day branch operations under the direction of the Branch Manager.
• Contribute to branch profitability and assist the Branch Manager with P&L management.
• Supervise inside sales staff and the Warehouse Manager.
• Serve as a go-to leader for customer service opportunities and issues.
• Identify ways to improve branch operations and sales.
• Monitor warehouse processes, physical inventory, fleet, payroll, bank deposits, cycle counts, and daily reports, following the company’s “day’s work in a day’s time” philosophy.
• Work alongside the Warehouse Manager and associates.
• Use the company’s inventory management network, which connects Lansing branches.
• Manage branch staffing.
• Do what is necessary to get the job done while following the company mission statement.

Benefits

• Medical, dental, and vision coverage.
• Health Savings Account (HSA) with company contributions.
• Health Advocate and Employee Assistance Program (EAP).
• Competitive 401(k) with employer match of 50% up to 15% of salary.
• People-first workplace focused on collaboration and growth.
• Paid vacation and sick days.
• Tuition reimbursement and training programs.
• Company-paid parental leave.
• Company-paid life insurance.
• Short-term and long-term disability coverage.
• Paid holidays.
• Health and wellness program.
• Volunteer time.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed