Operations Branch Manager

Star Step Alta Coatings LLC•South Salt Lake, UT

About The Position

Alta Paints & Coatings is seeking an experienced, results-driven, and customer-focused Operations Branch Manager to lead all aspects of branch operations in Salt Lake City. This leadership role oversees warehouse operations, inventory management, logistics, customer service, safety compliance, facility management, and employee development. The manager ensures efficient day-to-day operations while driving continuous improvement, supporting sales growth, maintaining operational excellence, and delivering exceptional customer service. The role manages daily branch operations and performance, including warehouse and inventory processes, staffing and employee development, transportation, safety and environmental compliance, facility readiness, and business support. The ideal candidate is a hands-on leader with strong operational, inventory, and team management experience, preferably in manufacturing, industrial distribution, paints and coatings, construction materials, or related industries. Salary is commensurate with experience and qualifications.

Requirements

Bachelor's degree in Business, Operations Management, Supply Chain Management, Logistics, or a related field; equivalent experience may be considered.
At least 5 years of experience in warehouse, distribution, manufacturing, or operations management.
At least 3 years of supervisory or management experience.
Strong leadership, communication, and organizational skills.
Experience managing inventory, logistics, and warehouse operations.
Proficiency with ERP systems, inventory management systems, and Microsoft Office applications.
Knowledge of OSHA regulations and workplace safety practices.
Valid driver's license with an acceptable driving record.
Strong problem-solving and decision-making abilities.
Ability to manage multiple priorities effectively in a fast-paced environment.
Ability to work in both office and warehouse environments; frequently walk, stand, bend, and move throughout the facility.
Ability to occasionally lift and carry up to 50 pounds.
Ability to safely observe and monitor warehouse and operational activities.
Ability to work in varying warehouse temperatures, including seasonal heat and cold.
Ability to operate company vehicles and material handling equipment when necessary.

Nice To Haves

Experience in paints, coatings, construction products, industrial distribution, manufacturing, or related industries.
Forklift certification and material handling equipment experience.
Experience with continuous improvement initiatives such as Lean, Six Sigma, or process optimization programs.
Knowledge of DOT regulations and transportation management.
Previous P&L responsibility and budget management experience.

Responsibilities

Manage daily branch operations to ensure efficiency, productivity, and customer satisfaction.
Develop and implement operational processes that support company goals and branch performance.
Monitor KPIs, including inventory accuracy, order fulfillment, on-time delivery, safety performance, and operating costs.
Coordinate activities across sales, customer service, production, transportation, and warehouse functions.
Ensure compliance with company policies, procedures, and operational standards.
Identify opportunities to improve processes, reduce costs, and increase operational effectiveness.
Support business growth initiatives and contribute to branch profitability.
Oversee receiving, stocking, storage, order fulfillment, and shipping activities.
Maintain accurate inventory records through cycle counts and physical inventories; monitor stock levels and coordinate replenishment.
Ensure proper handling, storage, and rotation of materials and finished goods; investigate and resolve inventory discrepancies and operational issues.
Oversee use of ERP and inventory management systems to maintain data integrity and ensure customer orders are processed accurately and delivered on time.
Lead, coach, and develop warehouse, logistics, and branch personnel; recruit, hire, train, and onboard team members as needed.
Set performance expectations, hold employees accountable, conduct performance evaluations, and provide ongoing coaching and feedback.
Foster a positive, collaborative, safety-focused workplace culture and develop employee schedules and staffing plans.
Champion workplace safety and ensure compliance with OSHA standards, environmental regulations, DOT requirements, and company safety policies.
Conduct safety inspections, audits, and training; investigate accidents, incidents, and near misses and implement corrective actions.
Ensure proper handling and storage of paints, coatings, chemicals, and hazardous materials, and maintain required operational, environmental, and safety documentation.
Oversee inbound and outbound transportation, delivery schedules, transportation resources, vehicle maintenance schedules, and regulatory compliance.
Resolve service and delivery challenges with customers and vendors; ensure efficient routing and scheduling; manage freight costs and transportation performance metrics.
Maintain a clean, organized, professional, secure, and operationally ready facility; ensure equipment, vehicles, and material handling equipment are maintained and coordinate repairs and improvements.
Support sales through operational excellence and responsive customer service; build relationships with customers, suppliers, and internal stakeholders.
Resolve customer concerns and operational issues promptly, support branch revenue growth, and represent the company professionally in the local business community.
Support special projects and company initiatives, participate in management meetings and strategic planning, assist other locations and departments as needed, and perform other duties as assigned.