Branch Manager 3 - Macon Office

U.S. Bank•Macon, MO

13d

About The Position

The Branch Manager leads and manages one or more branches to meet business goals and ensure compliance with banking laws and regulations. The role sets the standard for an excellent customer experience consistent with U.S. Bank’s culture and core values, and coaches, develops, mentors, and trains team members. The manager uses effective communication and critical thinking to identify customers’ financial needs and recommend appropriate products and services. They help individuals and businesses work toward financial goals by collaborating with partners in wealth, business banking, mortgage, and payment services. The role also motivates and directs the team, grows the customer base, and participates in the local market and community to identify needs and promote U.S. Bank products and services. This position requires National Mortgage Licensing System (NMLS) registration under the S.A.F.E. Act of 2008 and Regulation Z. Registration includes a criminal background and credit check; failure to meet or maintain registration requirements may result in an offer rescission or termination.

Requirements

Bachelor’s degree or equivalent work experience.
Three to four years of experience in a sales, retail management, or banking environment.
Ability to obtain and maintain National Mortgage Licensing System (NMLS) registration under the S.A.F.E. Act of 2008 and Regulation Z, including meeting criminal background and credit requirements.

Nice To Haves

Thorough product and service knowledge and thorough knowledge of regulatory, policy, and compliance issues.
Solid understanding of retail product philosophy, including policies, procedures, documentation, and systems.
Thorough knowledge of teller and platform functions, including transaction processing, cash balancing, account opening, and sales techniques.
Effective analytical skills to evaluate credit requests, prepare budgets, and determine marketplace trends.
Effective interpersonal communication, leadership, relationship management, time management, sales activities management, and sales ability skills.
Ability to evaluate and resolve problems and issues with minimal guidance.
Demonstrated success in a retail sales environment.
Working knowledge of employment practices, including rewards and recognition, employee development, and change management.
Adaptive coaching, conflict resolution, accountability, influence, critical thinking, priority setting, relationship management, and business insight skills.

Responsibilities

Lead and manage branch(es) to ensure goals are met and banking laws and regulations are followed.
Ensure team members deliver an excellent customer experience reflecting U.S. Bank’s culture and core values.
Coach, develop, mentor, and train team members.
Identify customers’ financial needs and provide direction and recommendations for appropriate products and services.
Collaborate with wealth, business banking, mortgage, and payment services partners to help customers reach financial goals.
Lead the customer experience and provide motivation and direction for the team.
Expand the customer base and participate in the local market and community to identify needs and promote U.S. Bank products and services.
Use sound independent judgment and discretion in performing required duties.

Benefits

$5,000 signing bonus
Medical, dental, and vision healthcare
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation of two to five weeks depending on salary grade and tenure
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law
Incentive and recognition programs
Equity stock purchase
Pension