Branch Manager 3 - South Chicago Ave Office - Chicago, IL

U.S. Bank•Chicago, IL

8d•$91,620 - $111,980•Onsite

About The Position

The Branch Manager 3 leads and manages branch operations to meet goals and ensure compliance with banking laws and regulations. The role ensures team members deliver a customer experience that reflects U.S. Bank’s culture and core values, and regularly coaches, develops, mentors, and trains employees. The manager uses discretion and independent judgment in carrying out the role. The Branch Manager identifies customers’ financial resources and needs, provides direction and recommendations on appropriate products and services, and helps individual and business customers pursue their financial goals. This includes collaborating with partners in wealth, business banking, mortgage, and payment services. The role leads the customer experience, motivates and directs the team, expands the customer base, and participates in the local market and community to identify needs and promote U.S. Bank products and services. The position requires NMLS registration under the S.A.F.E. Act of 2008 and Regulation Z, including a criminal background and credit check. The role is based at a U.S. Bank location five days per week. The listed pay range is $91,620 to $111,980.

Requirements

Bachelor’s degree or equivalent work experience.
Three to four years of experience in a sales, retail management, or banking environment.
NMLS registration under the S.A.F.E. Act of 2008 and Regulation Z; the registration process includes a criminal background and credit check.
Work from a U.S. Bank location five days per week.

Nice To Haves

Thorough product and service knowledge and thorough knowledge of regulatory, policy, and compliance issues.
Solid understanding of retail product philosophy, including policies, procedures, documentation, and systems.
Thorough knowledge of teller and platform functions, including transaction processing, cash balancing, account opening, and sales techniques.
Effective analytical skills to evaluate credit requests, prepare budgets, and determine marketplace trends.
Effective interpersonal communication, leadership, relationship management, time management, sales activities management, and sales ability skills.
Ability to evaluate and resolve problems and issues with minimal guidance.
Demonstrated success in a retail sales environment.
Working knowledge of employment practices, including rewards and recognition, employee development, and change management.

Responsibilities

Lead and manage branch operations to achieve goals and ensure compliance with banking laws and regulations.
Ensure team members provide an excellent customer experience reflecting U.S. Bank culture and core values.
Coach, develop, mentor, and train team members.
Identify customer financial resources and needs and recommend appropriate products and services.
Help individual and business customers reach financial goals by collaborating with wealth, business banking, mortgage, and payment services partners.
Lead the customer experience and motivate and direct the team.
Expand the customer base and participate in the local market and community to identify needs and promote U.S. Bank products and services.
Use effective communication, critical thinking, conflict resolution, and priority setting in carrying out the role.

Benefits

Medical, dental, and vision healthcare coverage.
Basic term and optional term life insurance.
Short-term and long-term disability coverage.
Pregnancy disability and parental leave.
401(k) and employer-funded retirement plan.
Paid vacation of two to five weeks depending on salary grade and tenure.
Up to 11 paid holiday opportunities.
Adoption assistance.
Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
Incentive and recognition programs.
Equity stock purchase, 401(k) contribution, and pension, subject to eligibility requirements.