Branch Manager Division St Chicago IL

Wells Fargo Bank•Chicago, IL

About The Position

Wells Fargo is hiring accomplished, people-focused leaders for a Branch Manager career in its National Branch Network. The Branch Manager is the branch’s sales leader, responsible for acquiring, deepening, and retaining customer relationships and driving growth across primary checking, deposits, lending, credit cards, and investments through disciplined execution, coaching, and performance management. The role leads and develops a team, fosters an engaged and accountable customer-focused culture, and balances growth goals with operational risk management. New leaders participate in the Branch Manager Readiness Program, which provides guidance, mentorship, job shadowing, hands-on experience, and practical learning in day-to-day branch operations. Successful completion is required before transitioning into a Branch Manager position. Branch placement depends on business need and availability. During training, the position is an interim, nonexempt role. Current Wells Fargo Branch Managers are not required to complete the program. The position requires a schedule that includes Saturdays and travel within the assigned geography of up to 50% during the first six months, before or until placement in a specific branch, depending on location. SAFE registration is required at employment; Wells Fargo will initiate the process after the start date. Loan originators must meet LO/CFPB requirements and Wells Fargo policies, including financial responsibility, character, fitness, and criminal-background standards. A credit report may be reviewed, excluding the credit score, and additional ongoing screening may apply. The position is not eligible for visa sponsorship. The stated base pay range is $37.50–$67.31; pay may vary based on performance, skills, experience, or work location, and employees may be eligible for incentives.

Requirements

5+ years of banking, financial services, or Branch Network experience, or equivalent demonstrated through work experience, training, military experience, education, or a combination.
2+ years of leadership experience.
Ability to work a schedule that includes Saturdays.
Ability to travel up to 50% within the assigned geography during the first six months and before or until placement in a specific branch, depending on location.
SAFE registration is required at the time of employment; Wells Fargo initiates the process after the start date.
Loan originators must meet LO/CFPB requirements and Wells Fargo policies, including standards related to financial responsibility, character, fitness, and criminal background.
Successful completion of the Branch Manager Readiness Program is required to transition into a Branch Manager position, except for employees currently serving as Wells Fargo Branch Managers.

Nice To Haves

Proven ability to hire, coach, and develop sales professionals and direct reports while fostering accountability, collaboration, adaptability, and high performance.
Demonstrated ability to lead a customer-focused sales culture and drive measurable growth through coaching, accountability, disciplined execution, ownership of performance outcomes, talent decisions, and risk management.
Ability to analyze performance, identify strengths and opportunities, and execute action plans to achieve business objectives.
Independent judgment and critical thinking to manage time, prioritize, and delegate in a complex, fast-paced environment.
Success managing and coaching across affluent, high-net-worth, and business customer segments, identifying complex financial needs, and building relationships with customers, internal partners, and community stakeholders.
Ability to lead teams in influencing and educating customers about technology and digital banking solutions.
Knowledge of banking laws and regulations, compliance controls, operational risk management, and loss prevention, with the ability to model and reinforce protective behaviors.

Responsibilities

Provide inclusive leadership, establish clear expectations, and hire, retain, coach, and develop a high-performing team to deliver sales, service, and operational excellence.
Lead the branch team in identifying customers’ financial needs and delivering tailored consumer and business solutions that create customer value and business results.
Use branch routines, observation, feedback, and follow-up to build employee capability, confidence, and productivity, holding the team accountable for behaviors and outcomes.
Partner with Wealth & Investment Management, Business Banking, and Home Lending sales partners to coordinate customer experiences and deepen relationships.
Educate customers about digital options and demonstrate how available banking technology can make banking easier.
Use reporting and employee observations to identify strengths and improvement opportunities, then take action to improve performance, primary bank relationships, and wallet share.
Balance growth objectives, operational soundness, and talent decisions; manage risk, resolve issues, and model behaviors that protect customers, employees, and the company.
Execute applicable risk and compliance programs, follow Wells Fargo policies and procedures, escalate and remediate issues, and make sound risk decisions.