Branch Manager Division St Chicago IL

Wells Fargo & Company•Chicago, IL

8d•$38 - $67•Onsite

About The Position

Wells Fargo is hiring experienced, people-focused leaders for a Branch Manager career in its National Branch Network. The Branch Manager serves as the branch sales leader, responsible for acquiring, deepening, and retaining customer relationships and driving growth across primary checking, deposits, lending, credit cards, and investments. The role leads and develops a team, promotes an engaged and accountable culture, and balances business growth with operational risk management. New-to-role hires begin with the Branch Manager Readiness Program, which provides mentorship, job shadowing, hands-on experience, and practical learning in branch operations. Successful completion is required before transitioning into a Branch Manager position. Branch placement depends on business needs and availability. During training, the position is an interim, nonexempt role. Employees already serving as Wells Fargo Branch Managers are not required to complete the program. The position is based in the National Branch Network, with branch assignment determined at placement. The role requires a schedule that includes Saturdays and travel within the assigned geography of up to 50% during the first six months, before or until placement in a specific branch, depending on location. SAFE registration is required at employment; Wells Fargo initiates the process after the employee’s start date. This position is not eligible for visa sponsorship. The listed base pay range is $37.50–$67.31; pay may vary based on performance, skills, experience, and work location, and employees may also be eligible for incentives.

Requirements

At least 5 years of banking, financial services, or Branch Network experience, or equivalent demonstrated through work experience, training, military experience, education, or a combination.
At least 2 years of leadership experience.
Ability to work a schedule that includes Saturdays.
Ability to travel in the assigned geography up to 50% of the time during the first six months and before or until branch placement, depending on location.
SAFE registration is required at the time of employment; Wells Fargo initiates the process after the start date.
Loan Originators must meet LO/CFPB requirements and comply with Wells Fargo policies, including standards related to financial responsibility, character, fitness, and criminal background. A credit report may be reviewed, excluding credit score, and additional ongoing screening may apply.

Nice To Haves

Proven ability to hire, coach, and develop sales professionals and direct reports, fostering accountability, collaboration, adaptability, and high performance.
Demonstrated ability to lead a customer-focused sales culture and deliver measurable growth through coaching, accountability, disciplined execution, ownership of performance outcomes, talent decisions, and risk management.
Ability to analyze performance, identify strengths and opportunities, and execute action plans to achieve business objectives.
Independent judgment and critical thinking skills to manage time, prioritize, and delegate in a complex, fast-paced environment.
Success managing and coaching across affluent, high-net-worth, and business customer segments; identifying complex financial needs; and building strong relationships with customers, internal partners, and community stakeholders.
Ability to lead teams in influencing and educating customers about technology and digital banking solutions.
Knowledge of banking laws and regulations, compliance controls, operational risk management, and loss prevention, with the ability to model and reinforce protective behaviors.

Responsibilities

Provide inclusive leadership, set clear expectations, and manage performance through targeted coaching to build and retain a high-performing team.
Lead the branch team in identifying customers’ financial needs and delivering tailored consumer and business solutions.
Use branch manager routines, observation, feedback, and follow-up to build employee capability, confidence, and productivity, and hold the team accountable for behaviors and outcomes.
Partner with internal sales partners in Wealth & Investment Management, Business Banking, and Home Lending to coordinate customer service and deepen relationships.
Educate customers about available digital banking options and demonstrate how to use them.
Use reporting and employee observations to identify strengths and opportunities and take action to improve performance, primary bank relationships, and wallet share.
Balance growth, operational soundness, and talent decisions; manage risk and resolve issues; and model behaviors that protect customers, employees, and the company.
Execute applicable risk and compliance programs, follow Wells Fargo policies and procedures, and escalate and remediate issues appropriately.