Behavioral Case Manager Jobs

About The Position

Requirements

• Bachelor’s degree in a human services field, or an equivalent combination of education and experience.
• Basic computer literacy.
• Valid driver’s license and automobile insurance meeting Rhode Island minimum standards, or the ability to obtain necessary transportation to perform job duties.

Nice To Haves

• At least two years of experience in a human services field working with clients with disabilities.
• Experience or training in related state and federal assistance programs.
• Case Management/Community Support Professional certification or progress toward certification.

Responsibilities

• Provide assessment, referral, education, treatment, and follow-up services related to clients’ mental health, medical, substance abuse, vocational, and living-skills needs.
• Collaborate with providers, agencies, and individuals in clients’ networks of care.
• Provide community members with referrals, advocacy, and education regarding chemical dependency and mental health.
• Monitor psychiatric signs and symptoms and medication regimens, document findings, and report variances to appropriate clinical supervisory staff.
• Teach clients symptom-management techniques and how to take medication as prescribed.
• Help clients develop and strengthen support networks to accomplish their goals and objectives.
• Assist clients with living arrangements and income maintenance to support safe and affordable housing.
• Assist with and educate clients about management of representative payee accounts.
• Develop and implement person-centered recovery treatment plans and document services consistent with Thrive standards.
• Complete and maintain billing forms, logs, data collection forms, clinical documentation, and client records on time and in accordance with Thrive standards and state and federal regulations.
• Schedule and maintain sufficient client hours to meet individual and program billing targets.
• Participate in clinical team meetings to coordinate client services and treatment.
• Provide crisis intervention.
• Accompany clients to community appointments and provide advocacy as needed.
• Assist with coordination and oversight of clients’ physical healthcare and needs.
• Review email daily for new messages.
• Attend required agency and departmental training and meetings, including safety training, within prescribed periods.
• Demonstrate respectful, professional, and courteous conduct toward clients, families, visitors, and fellow employees; follow agency policies for appearance and identification; and work assigned hours punctually.
• Contribute as a team member and uphold Thrive’s guiding principles, professional ethics, and Diversity, Equity and Inclusion mission.