Behavioral Case Manager Jobs

About The Position

Requirements

• Bachelor’s degree in a related field, such as human services, psychology, counseling, criminal justice, sociology, or social work, or equivalent education and experience.
• One year of experience in a behavioral health setting providing case management, community support services, or similar services.
• Proficient technology skills, including ability to use an electronic medical record, computer, telehealth system, and cell phone.
• Care coordination skills to help individuals access and connect with additional agency and/or community resources and services.
• Transportation to and from work.
• Strong interpersonal skills and ability to be a positive team player.
• Valid Georgia driver’s license and motor vehicle record.
• Must pass a pre-employment drug screen and fingerprint background check.
• Must complete and pass the agency-sponsored defensive driving course and all other agency-required trainings.

Responsibilities

• Carry a caseload of 25–30 clients and conduct at least one visit per week per client at their residence or in the community during the first three months after they obtain housing; after three months, see individuals twice per month.
• Assist with housing searches, leasing, and move-in processes.
• Assist with purchasing initial furnishings, deposits, and household goods for one-time move-in needs.
• Conduct safety and wellness checks and housing safety inspections.
• Develop a Housing Stability Support Plan as an adjunct to an individual’s IRP.
• Intervene early to address factors affecting housing stability, such as late rent payments, lease violations, and tenant-landlord or property-owner conflicts.
• Educate tenants and landlords or property owners about their roles, responsibilities, and rights.
• Assist with annual housing recertification, inspections, and voucher conversion processes.
• Coordinate care to support housing stability and independent living skills, and facilitate referrals and linkages to internal and external community services and providers.
• Provide ongoing support, case management, and skills training in accordance with the strengths, needs, abilities, and preferences identified in the treatment plan.
• Gather information from clients, family members, and/or support systems to help ensure clients receive an appropriate level of care.
• Recognize the need for crisis intervention and notify the designated supervisor or clinical contact about escalated situations.
• Complete timely, high-quality documentation of service contacts, collateral meetings, and outreach attempts within 24 hours.
• Participate in weekly team meetings and provide input about client treatment needs based on observations and interactions with individuals, families, and other providers.
• Meet the agency productivity standard of 40 billable hours per month.
• Meet regularly with the program manager to support professional growth, review and evaluate services and supports, and assess performance.
• Participate in the HSP crisis warm line rotation.
• Perform additional duties as assigned by the team lead, program manager, or director.