Service Coordinator | Mental Health Case Manager

Crestwood Behavioral Health•San Jose, CA
•Onsite

About The Position

The Service Coordinator (Mental Health Case Manager) assesses clients to identify individual problem areas requiring treatment and completes assessments. The role coordinates interdisciplinary team meetings and discharge-planning efforts among the multidisciplinary treatment team. The Service Coordinator coordinates implementation of each client's overall treatment plan on the unit and works closely with nursing staff to ensure continuity of treatment efforts. The position is based at Crestwood Center San Jose Psychiatric Health Facility (PHF), which serves clients requiring stabilization during acute psychiatric crises. The campus has living rooms, a welcoming room, visiting space, a serenity room, a dining room, and a courtyard. The program provides medication management, WRAP, DBT support, welcoming rituals, behavioral interventions, psychotherapy, psychosocial education, and transition planning to support clients’ return to the community.

Requirements

  • Two years of full-time experience, or part-time equivalent, in a mental health setting; a bachelor's degree with a major in psychology, social work, or behavioral sciences may substitute for this experience.
  • Demonstrated knowledge of DSM-5 and psychosocial rehabilitation and recovery principles.
  • Familiarity with regulatory standards.

Responsibilities

  • Assess clients to identify individual problem areas necessitating treatment and complete assessments.
  • Coordinate interdisciplinary team meetings and discharge-planning efforts among the multidisciplinary treatment team.
  • Coordinate implementation of the overall treatment plan for clients on the unit.
  • Work closely with nursing staff to ensure continuity of treatment efforts.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Life insurance
  • Vacation
  • Paid sick leave
  • Sick leave buy back
  • 401(k) retirement plan
  • Scholarship program
  • Qualifying supervision for BBS associates
  • Competitive pay
  • Paid holidays
  • Service awards
  • Jury duty pay
  • Education and training for employees’ career development
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service