Case Manager - Behavioral Health

Mental Health Kokua•Honolulu, HI

About The Position

Mental Health Kokua is hiring a Behavioral Health Case Manager in Honolulu, Hawaii, to support adults experiencing mental health challenges through community-based services across Oahu. This full-time role helps individuals build stability, strengthen independence, and access behavioral health, housing, medical, and community resources in support of their recovery goals. The Case Manager coordinates care, advocates for client needs, and provides recovery-oriented support to empower individuals to live healthier, more independent lives. The role involves working with adults in community-based settings and traveling throughout Oahu for client visits, appointments, meetings, and community services. The employee may need to use a personal vehicle to transport clients. The position also requires completing documentation that meets agency, contract, and billing requirements, and participating in supervision and interdisciplinary team activities.

Requirements

Ability to pass a criminal background check and drug/alcohol screening.
Valid Hawaiʻi driver's license, current vehicle insurance, and vehicle safety inspection.
Ability to use a personal vehicle to transport clients as needed.
Ability to travel throughout Oahu for client visits, appointments, meetings, and community-based services.
Ability to lift up to 25 pounds and respond to emergencies as needed.
Strong communication, organization, documentation, advocacy, and relationship-building skills.
Comfort supporting adults with mental health challenges in community-based settings while promoting recovery, stability, and independence.
Current TB clearance, CPR, and First Aid certification, or willingness to obtain.

Nice To Haves

Bachelor's degree in psychology, sociology, social work, human services, or a related behavioral health field.
At least 1.5 years of case management, human services, behavioral health, or mental health experience.
Experience working with individuals experiencing co-occurring disorders.

Responsibilities

Assess client needs, develop individualized service plans, and coordinate behavioral health, medical, housing, and community resources.
Help clients access benefits, services, and community supports that promote stability, wellness, and independence.
Use person-centered, strength-based, and trauma-informed practices to support clients in achieving recovery goals.
Provide follow-up after psychiatric hospitalization and support transitions between levels of care.
Collaborate with healthcare providers, families, landlords, and community organizations to coordinate support.
Transport clients to appointments and essential services using a personal vehicle as needed.
Complete timely assessments, service plans, progress notes, and documentation that meets agency, contract, and billing requirements.
Participate in supervision, case reviews, and interdisciplinary team meetings.