Behavioral Case Manager Jobs

About The Position

Requirements

• Bachelor’s degree in Psychology, Social Work, Human Services, or another closely related health field.
• At least one year of experience; the posting lists 1–3 years of work experience.
• Knowledge of emotional and social factors that affect patients’ health.
• Excellent interpersonal skills.
• Skill in identifying problems and opportunities to improve care.
• Ability to use resources, including family and community agencies, to help patients improve their lives in the community.
• Ability to help patients and families understand, accept, and follow healthcare recommendations.
• Ability to collect key information from patients, families, and the community as part of care coordination assessment.
• Ability to communicate patient care-plan information to appropriate staff.
• Ability to manage time sufficiently to achieve established goals.
• Proficiency with Microsoft Word, Excel, and Outlook.
• Proficiency operating electronic medical records, including EPIC.

Responsibilities

• Identify clients’ behavioral health needs and plan or coordinate care through resource acquisition, monitoring, advocacy, collaboration, and evaluation.
• Coordinate follow-up treatment referrals to levels of care such as outpatient therapy and psychiatry, intensive outpatient programming, long-term care, and other indicated services.
• Evaluate emotional components and the impact of health issues, and help clients identify disruptive factors and establish treatment goals.
• Comply with applicable City, Agency, Department, and Service rules and regulations, and practice in accordance with NASW ethical principles and Denver Health requirements.
• Help clients adjust to behavioral health diagnoses, illness, disability, or trauma by addressing biopsychosocial issues and enhancing problem-solving and coping skills.
• Document care coordination activities and interventions according to established standards and guidelines; ensure documented patient involvement in goal setting and written information consent; submit data and information to the behavioral health supervisor in a timely manner.
• Develop knowledge of psychosocial risk factors, wellness, and health promotion, and provide basic education to patients.
• Use care-delivery methods and approaches appropriate to the patient population and each patient’s care plan.
• Help clients achieve treatment goals using basic knowledge of individual, group, and family dynamics and treatment methods.
• Monitor and evaluate the effectiveness of services and modify intervention plans as indicated.

Benefits

• Paid time off starting at 28 days per year, including vacation, personal/sick time, and seven holidays.
• 100% paid parental leave for up to six weeks.
• Immediate eligibility for retirement plans with employer contributions up to 9.5%.
• Medical, dental, and vision plans.
• Employer-paid disability and life insurance.
• Well-being programs, including an on-site employee fitness center and the RESTORE Center.
• Free RTD EcoPass for public transportation.
• Childcare discount programs and discounts on brands, travel, and other perks.
• Tuition reimbursement and assistance.
• Education, coaching, and professional development through the Workforce Development Center.
• Career advancement pathways and a professional clinical advancement program with shared governance.
• Public Service Loan Forgiveness-eligible employer, free student loan coaching, and assistance navigating the PSLF program.
• National Health Service Corps and Colorado Health Service Corps eligibility.